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Author Topic: Low Prices..Complaining ?  (Read 3682 times)

302efi

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Low Prices..Complaining ?
« on: September 27, 2006, 04:49:11 AM »
Why does some people have a problem with online shops and low prices ?

Should we really b1tch about paying to LOW and price for stuff ?!?!

If someone doesn't want to take advantage of low prices, then don't, more power and less money to you.

I guess we are spoiled in America when we cry about no being charged enough
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Fluff E Bunnie

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Re: Low Prices..Complaining ?
« Reply #1 on: September 27, 2006, 12:57:37 PM »
It's not the price, its a decision on who the money goes to really.

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kmanestor22

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Re: Low Prices..Complaining ?
« Reply #2 on: September 27, 2006, 01:41:31 PM »
It's the same as mom and pop businesses being run out of business by Wal-Mart.  That is what online stores are slowly doing to pro shops. It's unfortunate, but an unavoidable reality of any business really.
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pnj1967

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Re: Low Prices..Complaining ?
« Reply #3 on: September 27, 2006, 02:51:38 PM »
302efi
         Posted: 9/27/2006 12:49 PM
--------------------------------------------------------------------------------
 Why does some people have a problem with online shops and low prices ?

Should we really b1tch about paying to LOW and price for stuff ?!?!

If someone doesn't want to take advantage of low prices, then don't, more power and less money to you.

I guess we are spoiled in America when we cry about no being charged enough
 
302efi,

Its not just complaining about LOW prices and stuff.

 Most of what has been posted has been to do with the help some have given and then nothing.

 Maybe you dont understand what has been posted; There have been some on here that have spent numerous hours chatting, phone calling at their cost to help people here on ballreviews.com with problems they are having with their bowling, or even with some thing in their personal life.

Then when the person is ready to get a new ball what do they do?  They go to the person who has a ball for $20-$30 cheaper then the ones who have been helping them all along, this is not just or even meaning Internet Shops, it is also certain other shops.

 I know for a fact in two case's where people  here  spent countless time with a couple of others, in helping them understand the facts about "ball dynamics", and some of the problems they were having, with suggestions for lay out of a ball, and they helped to clear up most of the problems.

What happened, one case the person went with the person selling the ball for $35 less then the one that helped them, the other case almost the  same problems and a long and lengthly dicussion about "ball dynamics" covers, weight blocks etc.  . This person didnt go the the person who helped them he went to a person about an hours drive away, and saved himself $40.00

 Yes I know EVERY ONE likes to save a buck or two, but where does it stop ?  I dont really have that answer.
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Enjoy the people on the ballreview.com forum. Like to help when I can.

 Also I "think this posting about prices, MAY be just dealing with one person and possibly just in one forum.




Edited on 9/27/2006 2:50 PM







Rileybowler

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Re: Low Prices..Complaining ?
« Reply #4 on: September 27, 2006, 03:30:35 PM »
I have seen many discussions on this site about online versus pro shop and reasons why people buy at the pro shop versus online or vice versa but never not paying enough. I still prefer to do business with the pro shop and am very satisfied with the product as well as the price. I don't think I would ever buy from online just my opinion
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RealBowler

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Re: Low Prices..Complaining ?
« Reply #5 on: October 03, 2006, 10:05:58 PM »
I don't think its a matter of paying too little.  It's simply a matter what you think is fair.   Look at most of the on-line sites.....the prices are roughly the same.  Face it, most distributors are charging the same price to there clients......obviously there are quantity discounts...that's the way business works!  So, yes, smaller shops pay more than bigger places.

If you don't think your pro shop deserves the mark up on a ball then don't pay it!  My pro shop will tell me what he pays for the ball.  I'm smart enough to realize that he has to pay his bills (rent, electric, employee salary) and still be able to eat.  If I didn't think he was worth it I would go somewhere else.  Likewise, he is also smart enough to realize that if I can save $40 on a high-end ball by buying on-line that I also have bills to pay and need to eat.  Either way, I still need to go to him for drilling and other work.

I realize that most of the talk recently is from some shops that are selling and also providing drilling services.  I for one do not believe that I can ship a ball to somebody and they will be able to duplicate it exactly.  Even with thumb molds I still always need to have some sort of adjustment made.  I also know that not every insert feels the same, even different colors from the same manufacturer feel different.
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Troyboy

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Re: Low Prices..Complaining ?
« Reply #6 on: October 03, 2006, 10:29:13 PM »
Ok I absolutly dispise this discussion... Reason being is I can not understand why mom and pop stores are upset with people who purchase balls online.  First... The shop has absolutely no overhead on a ball that was purchased online.  Second, some/most shops charge quite the large fortune for a blank drill on a ball that you bring in.  So either way they are making there money.  Our local shop includes drilling for a ball purchased from them for free including inserts and slug.. That being said, pretty much any high end ball is going to cost you $210 out the door.  Bring a blank ball in for drilling its $50 plus grips and slug... costing you $65.  Yeah i still probably save a few bucks and the shop owner is happy because he actually makes more money on a blank drill then he does selling a ball that he orders or has on the shelf.  I don't have a problem paying $50+ for drilling as long as the driller is not some hack.  That being said, my shop here does not accept any responibility for equipment not purchased through him.  So if I buy it online if something happens to it, he expects me to take it bakc through who I purchased the ball from, not back to him.  So for at least the proshop here, its better for the shop owner if I bring in a ball to him because he actuallly makes more money.
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pro shop guy

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Re: Low Prices..Complaining ?
« Reply #7 on: October 03, 2006, 10:48:08 PM »
Reason for pro shops being upset with this is because the customer buys a ball online, wrong pin, top weight , all off line, possibly not the ball they should have purchased to fit their game....and then want the ball driller to perform miracles. By the time you get the ball, pay for grips,slug,drilling...for another $40-50 more you could have had the right ball, proper specs, and something that Will fit in your game. Sounds like its worth it to me! Really this is most likely why there are SOOO many used (like new) equiptment out there for sale. Why do you see so many balls being sold with under 21 games on them....well at least you saved $50, but now you have to spend $250 for the next two "GUESSES" on online bowling needs. Sorry for my anger twards this topic, but I am a "mom and pops" pro shop who dosen't overcharge. I truley observe my customers stlye, release, and concerns. Always satisfaction guarenteed...I don't think $50 is unfair OR spent unwisely by my customers.

Mike Austin

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Re: Low Prices..Complaining ?
« Reply #8 on: October 04, 2006, 01:02:38 AM »
quote:
Also I do not think people realize that Online Stores do take a lot of time with a customer researching a Ball and getting advice on here froms someone. Online stores ARE Businesses. They are businesses just like Pro Shops. People like me that have both don't complain either way. There is 1 distributor that will not deal with Online shops. I think that is wrong. They will just continue to lose money. I think Pro Shops and Online Shops can work. They both help the Bowlers. Online is just easier because you can get advice and research 24/7.


Online stores do NOT take time researching for customers.  Maybe you do, but you are not a high volume online store.  I know what kind of volume Bowlersparadise, Bowling.com, Buddies, and the like are running.  There is no possible way that they can take time with each customer.  2-300 orders a day, impossible and still make money.  

That is one of the advantages of buying online, you can do it at 3:00 AM in your underwear.  In order to play email tag with an online site, you are wasting time going back and forth.  A good pro shop operator can help you pick the correct ball, but his personal expertise costs money.

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LuckyLefty

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Re: Low Prices..Complaining ?
« Reply #9 on: October 04, 2006, 01:07:43 PM »
It is like all the factors that are going in to lower prices in America.

They don't provide you what you really want!  The total package.

ie...shopping in Walmart...frustrating?

Buying a ball from an internet seller and taking it to your ball guy to drill and get advice on...frustrating.

Like taking parts to your mechanic that you bought somewhere else and expecting him to install them...well...timely and cheap.  Not gonna happen.

REgards,

Luckylefty
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NateNice

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Re: Low Prices..Complaining ?
« Reply #10 on: October 04, 2006, 01:30:53 PM »
quote:
quote:
quote:
I think your overreacting there a bit, i have bought online for the last 3 years, the only ball i didn't like was from a proshop and their recommendation and I didn't care for it, so by that logic I guess i could say pro shop guys don't know what their talking about.



No he  is not overreacting. he is dead on right. Half the time that people buy a ball online, they'll bring the 1-2 inch pin they got stuck with on Scorchin Inferno, and ask for the ball to "go really far and just snap and hook alot."
There are a few educated people who know how to purhcase a ball online, most of which probably spend their time here.

And Mike Austin is dead on right.

Troy, you are right, in your own case. The problem most people can not charge that.
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  I DISAGREE WITH YOUR MESSED UP LOGIC AGAIN LANE1 WHO! IF PROSHOPS WERE AS GOOD AS THEY SAY THEY WOULDN'T BE LOSING BUSINESS


That's not true.  The fact is most people have no idea what they're doing when the buy a bowling ball.  They don't know what a different sized pin means.  Many don't undersatnd how a coverstock will react on their typical lanes.  Most people who buy balls are iggnorant of many things about them.  They see price and price only.  They don't factor in drilling costs, etc.

When they go to a shop not only are they buying a ball but buying the service of an expert suggesting things to them based on their game.

Not for everyone, but more important for most people than they think.

Brickguy221

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Re: Low Prices..Complaining ?
« Reply #11 on: October 04, 2006, 01:39:37 PM »
quote:
The proshop I prefer to go to has never complained about me buying balls online, and has never tried to charge me extra to set it up either. They know I come there because the service is good.

 


Multilated, my Pro Shop is that way also. Although I try to buy from my Pro Shop when I can, there has been 3 recent occassions where I was forced to buy on line and a 4th occassion where I obtained a NIB ball in a trade. I discussed this with my Pro Shop prior to making these recent purchases and he said "NO Problem", bring em in and I will drill them for you. He said he gives the same care, time and service (of which he really does) to his customers regardless of whether they buy the ball from him or bring in a ball bought elsewhere. He said it is still income and it beats not drilling a ball at all. Drilling price is the same whether a customer buys the ball from him or brings in a ball purchased elsewhere.
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Edited on 10/4/2006 1:36 PM
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CHawk15

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Re: Low Prices..Complaining ?
« Reply #12 on: October 04, 2006, 03:07:52 PM »
I won't buy from an online store because they just ask for the weight and name of the ball you want.  They don't let the customer specify pin to CG distance or top weight.  So as a result, alot of times the bowler doesn't match up to the ball correctly.   If you've have had good luck buying balls online, good for you but I never will.  I'd rather go to a pro shop operator and be able to specify pin-CG distance, etc.

JohnP

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Re: Low Prices..Complaining ?
« Reply #13 on: October 04, 2006, 03:41:18 PM »
We are changing our pricing for drilling internet balls.  In the past we have essentially priced ourselves out of this market ($100 for drilling with a slug and finger grips).  But it's become plain that the internet isn't going away and that our customers are willing to drive 40 miles or so to a less expensive pro shop.  Our new pricing will be $60 plus tax out the door with grips and a slug, which is competitive with other area shops.  But we are going to make it very clear that the only warranty on the ball is on the accuracy of the layout and drilling that we and the customer agree on.  And the only remedy for mistakes will be to correct the mistake by plugging and redrilling.  We simply can't afford to replace balls that we're not making a profit by selling.  But, then, I don't make very many mistakes when I drill.  Any other warranty issues will be between the customer and the internet site. --  JohnP

stone8

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Re: Low Prices..Complaining ?
« Reply #14 on: October 04, 2006, 04:08:42 PM »
I have bought balls on-line and, depending on the type of ball, I found I only saved about $20-$30 dollars.  The potential warranty issues are what seal the deal for me.  I will gladly pay my local pro shop the $20-$30 extra, because if there are warranty, or even satisfaction issues, they will stand behind their product and get issues taken care of at no cost to me.  If you take care of warranty issues yourself, you will spend $10-$20 in shipping and then have to take it back to your proshop anyway to have the replacement ball drilled for another $50 or more.  So what is really gained?  For me it is just peace of mind knowing I will be taken care of if issues arise.
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Edited on 10/4/2006 4:02 PM