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Author Topic: New USBC Website  (Read 16020 times)

morpheus

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New USBC Website
« on: August 03, 2009, 12:57:20 PM »
That is easily one of the worst website redsigns in the history of the internet.  As a USBC member, I'm embarrased by the site and think the boneheads responsible should be fired.
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#AFutureForMembership #WhoDoesUSBCWorkFor

 

Atochabsh

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Re: New USBC Website
« Reply #121 on: September 08, 2009, 08:34:18 PM »
We have been getting daily complaints at the local assoc. office about the "new" USBC web site.  It is not user friendly and very difficult to find what you want without going through 3 to 5 different links.  Plus the pop up issue on the "search for" selection has been the bulk of complaints.  YOu have to have your pop up blocker turned off in order to do a "search for".
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MI 2 AZ

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Re: New USBC Website
« Reply #122 on: September 09, 2009, 09:38:39 AM »
I've noticed that league secretaries seem to be having a difficult time getting their league sheets posted.  


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azguy

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Re: New USBC Website
« Reply #123 on: September 09, 2009, 10:19:35 AM »
I'd bet they haven't re-uploaded the leagues. That's something bowl.com did when the "up grade/change/mess up" they did. You have to re-load the leagues. Nothing stayed from last year. They have instructions in the "up load" section for them to do that, if they wish.
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Smash49

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Re: New USBC Website
« Reply #124 on: September 09, 2009, 11:24:39 AM »
I looked for some youth information on jersey sizes, never found the information.  Nothing is organized and the Seamonkey browser I use will not fill in the blanks,  Seamonkey is a mozilla product.  The site is pretty but worthless.   Either it is taking too long to implement or just poorly done.  Designers also need to understand that there are plenty of people out there that hate IE.  I bet they are spending quite a bit on this monster.

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tuckingfenpin

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Re: New USBC Website
« Reply #125 on: September 09, 2009, 11:42:41 AM »
Told a friend of mine from WoW who is a professional web page designer to look at the site and tell me what he thinks.

He responded after about ten minutes with "They should have hired a high school web design class, there would be less mistakes and the coding wouldn't be as sloppy."

Lot of people around my area don't like the new site either, and their forum BS is going to put a lot of people off. Bowlers were already questioning why they should pay a sanction fee to USBC, and now they do bone headed moves like this.


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Edited on 9/9/2009 11:43 AM
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On Further Review

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Re: New USBC Website
« Reply #126 on: September 13, 2009, 06:14:02 PM »
Are the bowl.com forums really discussion forums anyway? At last count they had more than 35 censors making sure that nobody posted anything negative, and even with the posts that get past all those moderators, it takes quite some time for a post to get approved and make the board.
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Atochabsh

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Re: New USBC Website
« Reply #127 on: September 21, 2009, 05:53:45 AM »
So its been nearly a month since this topic was started.  We have been using the new USBC web site, hoping that it would get more familiar and therefore easier to use.  However, it seems to be getting more difficult to navigate through to find what you need.  MOre difficult to search for members, taking more ram? To the point of computer bog down.  Today I get a black screen when I try to search members.  No search screen.  We are getting nearly daily phone calls in the assoc. office about how to use the site and get to where they want to get.  The online youth membership sanctioning has issues that have not been addressed, though they have been aknowledged.  

Don't organizations run test areas for such things like new web sites and data entry programs?  

Erin
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Bill Thomas

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Re: New USBC Website
« Reply #128 on: September 21, 2009, 06:37:49 AM »
Bet they wouldn't let your post on bowl.com.  They only accept undeserved praise.
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Atochabsh

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Re: New USBC Website
« Reply #129 on: September 21, 2009, 06:53:55 AM »
I don't care one ounce about the bowl.com forums.

We NEED to use this site and we need it to work....not soon, but NOW.  Leagues have started and we need to get our youth leagues sanctioned.  Our Jr/Adult leagues need to have all their members sanctioned, not just the adults.  

Our secretaries and local tournament directors need this site to work and be able to search for averages.

We have tournaments coming up where youth are involved and we need the online entry system to work.

Edited on 9/21/2009 6:55 AM
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Atochabsh

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Re: New USBC Website
« Reply #130 on: September 21, 2009, 08:39:46 PM »
quote:
WHY does it take them two days to return an email? That web-based system for youth bowling was not ready for release, and will probably take another year for it to work correctly.


WINLabs is the software we've been using for USBC, its created by them for the purpose of inputting sanctions, awards and running tournaments.  We get periodic patches to keep the software up to date.  The last patch, eliminated any ability to do any santioning work with the youth on our computer.  So its not like we can go back and use the old system now.  Unless they come up with another patch that returns WINLabs to its format prior to Aug 1st.  Which honestly, IMO, is what they should do.  Because they waited until a critial time in our bowling year to do this, apparently without thorough testing.  

We have youth tournaments coming up, tournaments that include youth.  We have leagues pouring in, including youth.  

Why the youth?  I think they singled out the youth because they were the smallest easiest isolated group to "test" the online data entry system on.  I fully expect that WINLabs will be eliminated and all sanctioning will be done online like this.  Which is fine as long as the association has internet access and it doesn't fail, go down, bog down or get hacked.  And of course if there were to be any kind of catastrophy (heaven forbid), like a fire, flood or tornado, at the central office local, all sanctioned bowling will go down.  

Erin
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EagleHunter

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Re: New USBC Website
« Reply #131 on: September 21, 2009, 08:44:26 PM »
The ENTIRE website is a complete FAILURE, pure and simple.

I had a back and forth with Pete Tredwell, USBC VP of Media, concerning the website (particularly the forum) about a month ago.  While he regurgitated everything already being stated on the forums, he answered some of my questions, while ignoring others.

One that was not answered was this...after months of promoting the site and how spectacular it was going to be, how can the organization actually go "live" with a site that has more problems than Vista?

The continuing lack of website functionality is a HUGE problem.  If things cannot be fixed by now (it's only been about 2 months), I would suggest going back to the old site, the one that ACTUALLY worked, fix the bugs in the new one, and then re-launch the new site (once it works).
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On Further Review

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Re: New USBC Website
« Reply #132 on: September 28, 2009, 07:44:13 PM »
The bowl.com forums are down to a handful of total posts a day, and the number of moderators has increased to almost 40. I guess they must have about five censors to review each post huh?
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MI 2 AZ

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Re: New USBC Website
« Reply #133 on: September 28, 2009, 11:45:56 PM »
So, are those moderators volunteers or are they paid employees?

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On Further Review

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Re: New USBC Website
« Reply #134 on: December 01, 2009, 08:18:14 PM »
They have now had four months to improve but it is still the same old crap.
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EagleHunter

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Re: New USBC Website
« Reply #135 on: December 01, 2009, 08:28:11 PM »
Agreed.  The new and improved www.bowl.com is a failure of EPIC proportions.  Considering that Pete Tredwell, who took ownership of the changes as VP of Media, went to the PBA message boards to converse and get ideas from bowlers there is even more proof of this failure.

Simply put, such a discussion (even taking out the negative USBC attacks) could NEVER take place on their new message boards.

But even if you do not consider the message board, the site is still a total failure.  Four months later, and after 2-3 months of PROMOTING the changes, various parts of the site, some vital to users, STILL do not work!

Nothing else to say...IRRESPONSIBLE!
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