Bought a Storm Cross Road last night (and a Roto Dark Star). I literally took my two new pieces to another center to jackpot with a few friends, as usual on Friday night. Around the 4th frame of the frist game, one of the guys noticed that he had 2-3" scrapes all over his ball, roughly 6-8 total. Apparently, more than half(6 of us) of our balls received this type of damage including my Cross Road which was literally a couple of hours old.
My ball looked like a ball that had 50-75 games on it and would need to be resurfaced at least to repair the damage. Am I wrong for demanding that they replace this ball that didn't have a game on it? Another thing to consider, during league play before we got there, bowlers complained about the problem, which they claim they fixed before allowing us to bowl on those lanes. I generally agree that normal wear and tear occurs and that scrapes will accumulate over time. I do feel that this is a unique situation and since the ball was so freaking new that my ball should fall into the replacement category. What do you guys think?