Sounds like you do a lot of the same things as I, just tying to learn and experiment. Unfortunately, that makes many PSO's adopt a superior attitude, which is never OK, and usually incorrect in the first place. Waiting weeks too? Sorry, he would have lost my business long before what you have put up with. That's what basically drove me online to Buddies, a decision I have NEVER regretted. Run, don't walk, away from this guy...