Carlos,
This post reminds me of one of the reasons I went out and purchased my own ball spinner and sanding pads. Unfortunately, it may be that the pro shop either misunderstood what you asked them to do on your ball, or they just plainly did NOT follow Storms recommendations for resurfacing your Phaze II back to the out of box surface.
Remember, the Phaze II comes dull out of the box. However, most of the ones you see are polished or have lane shine on them. (See the link below for proper resurfacing techniques.)
https://www.stormbowling.com/medias/Resurfacing_Guide_2012.pdfI really like Storm / Roto Grip balls, but I have never purchased a Phaze II due to its “wonky†cover. LOL. It’s a great benchmark ball, but I have seen the ball in my local area give guys headaches due to the coverstock. And especially with the earlier run of the ball. My Axiom and Phaze III are money, though. LOL!
However, back to the resurfacing… Get yourself some CTD pads or Abralon pads, a water bottle, a ball cup, and do the resurfacing yourself. Follow the instructions in the link above and be sure to use the proper grit to get the ball back to “near†factory conditions. It is not going to be perfect, but you can get it close.
Also, I would highly recommend the CTD pads over the Abralon pads. The Abralon’s will load up with dust and not cut the surface properly to the true grit if there is too much dust or coverstock on the pad. This will cause the cut on the ball surface to be “smoother†as opposed to rough as with a newer pad. The CTD's will last longer, too.
If you have to go back to the pro shop, ask them to use new pads on your ball. 500 to cut or strip, and then 3000 to finish. Good luck. Peace!