Okey here. Um, we charge the 5 bucks when there's only one of us in there, and only if we think we'll be busy. Usually it's not a problem to just punch a ball out when somebody brings it in. If you knew Topeka people though, it might be easier to understand. They're cheap and impatient. I know it's not restricted to just one city, but most of the people here are like that. You say 45 minutes, they come back in 40 and have the nerve to get upset if you're not done. Usually people that come in while I'm drilling a ball are content to look around for a while, but if somebody needs a grip change before league, or someone from out of town comes in and needs some work done, of course they'll have to wait on the ball, but they get really impatient if they have to wait more than 5 or 10 minutes for something. Then they get upset that we don't give them a discount because they had to wait.
We do a fair amount of business, but hardly ever have lines. If we do, it's at popular times like Saturday afternoons or a little while before nightly leagues. Both of us aren't here at the same time very often unless we're busy. People don't want to wait a day to have their ball drilled, that's the problem. If we say it'll be a day, we can do most of the drilling at the end of the day after we close so that most of the work isn't interrupted. People are just so impatient that it handcuffs us a lot. We have to make sure we don't slip and tell somebody that's ordered a ball "Oh, they usually get here in about two days" because if it takes three days, they just up and don't want the ball anymore. We had a used Sponge Bob ball that we sold, and after plugging the thumb and redrilling it, the person that assured they were coming back for it never did. So now there's plug in the ball, and it decreases the value, and we just got stuck with it.
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Forget Kung Fu, I know Ron Bahr!!!
The only difference between youth and adult leagues are that the big boys are allowed to whine. They're more entertaining anyway.
