I read more into how enthusiastic the staffer is about that ball, you are right most wont tell you its a bad ball, but the enthusiasm is the selling point.
example
this is a great ball for the house shot vs
this is by far the best ball I have ever had for a house shot from company "a"
or this ball is first out of my bag vs this ball is the first out of my bag and has actually replaced my favorite ball "a" from Company "a"
Staffers will nevre provide a bad review, but thier words or how they are written out speak volumes
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www.bowlingballexchange.comTriggerman
F.O.S Loud, F.O.S. Proud
Lane #1 Baby