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Author Topic: Should Center Replace or Repair the Ball?  (Read 7914 times)

lhooker

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Should Center Replace or Repair the Ball?
« on: March 03, 2012, 10:26:34 AM »
Bought a Storm Cross Road last night (and a Roto Dark Star). I literally took my two new pieces to another center to jackpot with a few friends, as usual on Friday night. Around the 4th frame of the frist game, one of the guys noticed that he had 2-3" scrapes all over his ball, roughly 6-8 total. Apparently, more than half(6 of us) of our balls received this type of damage including my Cross Road which was literally  a couple of hours old. 
 
My ball looked like a ball that had 50-75 games on it and would need to be resurfaced at least to repair the damage. Am I wrong for demanding that they replace this ball that didn't have a game on it? Another thing to consider, during league play before we got there, bowlers complained about the problem, which they claim they fixed before allowing us to bowl on those lanes. I generally agree that normal wear and tear occurs and that scrapes will accumulate over time. I do feel that this is a unique situation and since the ball was so freaking new that my ball should fall into the replacement category. What do you guys think?



 

BrianCRX90

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Re: Should Center Replace or Repair the Ball?
« Reply #16 on: March 10, 2012, 02:40:52 PM »
It depends on the situation. If the center has something wrong with their equipment that is faulty I think they should. If there is more then one bowler it happens too it's obvious. Replacement is out of the question however in most of these places and I know I've tried this. 12 some years ago I bought a Visionary new ball from someone's garage back in the day where these balls were new on the market, couldn't get them online or any pro shop close to my area. Took it to a sunday morning doubles league to a house at the time had wood lanes and was my first go at this ball. Apparently on this pair they hadn't been resurfaced in quite some time and something caused damage to one of the lanes. All 4 of us bowling on this pair had huge, visible track marks like someone took a hammer and chisel all perfectly around it. We voiced our complaints to the alley especially me and the manager refused to fix our balls for free and would have to go to the pro shop to fix it.
 
But most of the pro shops will only just resurface it. They are not going to plug up the chunks for free I would bet. But it's an agreement between the bowling alley and the pro shop. If the alley won't tell the pro shop to fix it at all even if it's half asked and it's free then the pro shop won't fix it even half asked for nothing. Really what I came to realize when this happens even to a new ball it's just the way it is and a reason I learned long ago not to hang on to even the best equipment and will ware out eventually and if anything is an excuse to buy a new ball.