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Author Topic: UPS did it again  (Read 5163 times)

pin-smasher

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UPS did it again
« on: July 12, 2010, 01:15:47 PM »
Man i have some bad luck.I bought a kaufman scale on ebay and today it shows up.So i go to open box and i notice one end of box is smashed and it looks like there was a hole and it was taped back shut.When i look in box i notice all the weights are gone and one slide weight is missing....according to seller box was good and scale was complete with weights in box.......man that sucks!!!!!

Edited on 7/13/2010 10:06 AM
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sunsetlefty

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Re: UPS did it again
« Reply #1 on: July 12, 2010, 09:30:04 PM »
Take several pictures of the box and the damage. Print out a copy of your E-bay sale. Find a place, such as Jayhawk, who sells replacement parts and get a list with prices of all the replacement weights, etc. Then file a claim with UPS, the sooner the better.
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sunsetlefty

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Re: UPS did it again
« Reply #2 on: July 12, 2010, 09:35:33 PM »
Each of the 2 slide weights is called a poise. Each poise is not removable unless you unbolt one of the rulers. So, it may be that the scale was not complete at shipping.
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Owner of X-act Reaction pro shops
www.xactreaction.com
Brunswick and DV8 Advisory Staff
Brunswick VIP Pro Shop
Ebonite International Gold Pro Shop
Rotogrip Star and Militia Pro Shop
Storm VIP Pro Shop
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pro shop guy

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Re: UPS did it again
« Reply #3 on: July 12, 2010, 09:38:12 PM »
I feel for you, just sold all my pro shop items and the like new jayhawk jig got tossed and one of the poles broke. I ordered a brand new one for the guy I sold it to, and I insured the jig for $700. Well now they want more than a letter from Jayhawk, and I have the origional receipt and the new receipt. They still want more item value proof. They are really a joke! I spent $75 to ship it and added extra insurance....and still these problems. Didn't mean to steal the thread, just wanted to say they are hard to work with when trying to get the insurance money.
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pin-smasher

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Re: UPS did it again
« Reply #4 on: July 12, 2010, 09:48:58 PM »
i emailed jayhawk to get a quote for all the missing pieces.The screw is missing on the side that the slide weight is missing so i assume thats how it came off,the parts were in the pic i had of it.Item was not packed all that great but seller told me there were no holes in box and you can clearly see someone taped up one end of the box to cover a large hole,i just filed a damage claim with ups
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pin-smasher

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Re: UPS did it again
« Reply #5 on: July 12, 2010, 09:50:51 PM »
was ebay auction 270600125120
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pin-smasher

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Re: UPS did it again
« Reply #6 on: July 12, 2010, 10:08:53 PM »
says kaufman mfg co. on it
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kidlost2000

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Re: UPS did it again
« Reply #7 on: July 12, 2010, 10:10:13 PM »
I have had some bad luck with UPS and refuse to use them anymore whenever possible. Mainly because my package would always take 5 plus days to get delivered for B.S. reasons. Mainly sitting in warehouses forever.

I use FedEx ground and it gets from central AR, to either cost in three business days or less. Always a big plus.

I will say that around Christmas UPS was as fast as FedEx. That stopped in January.
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…… you can't  add a physics term to a bowling term and expect it to mean something.

pin-smasher

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Re: UPS did it again
« Reply #8 on: July 12, 2010, 10:12:26 PM »
yeah,i dont ship with ups normally
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Sir Bowl-A-Lot

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Re: UPS did it again
« Reply #9 on: July 12, 2010, 10:13:57 PM »
So UPS sucks because one person was having a bad day???  I''m sorry (actually I''m not) but I''ve shipped hundreds of packages (if not over a grand) via UPS and not a single one arrived to its destination with an issue.  Fed-Ex and USPS on the other hand, well, that''s a whole different story...

Edited on 7/12/2010 10:18 PM
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pin-smasher

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Re: UPS did it again
« Reply #10 on: July 12, 2010, 10:18:25 PM »
ive had many items broke by ups none by fed ex or usps
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Sir Bowl-A-Lot

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Re: UPS did it again
« Reply #11 on: July 12, 2010, 10:24:40 PM »
quote:
ive had many items broke by ups none by fed ex or usps

More power to ya then!
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Sir Bowl-A-Lot

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Re: UPS did it again
« Reply #12 on: July 12, 2010, 10:29:33 PM »
quote:
not relly sure what your deal is...

Not really sure what your point is other than preaching your own ignorance...

Edited on 7/12/2010 10:40 PM
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RealBowler

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Re: UPS did it again
« Reply #13 on: July 12, 2010, 10:40:02 PM »
Good luck.  I can almost guarantee it wasn''t packaged properly. They really need to be double or triple boxed, and they really need to be encased in styrofoam.

All shipping companies just pick up the boxes and throw them.  Very few cardboard boxes will handle that because of the weight.  Try putting a bowling ball in a xerox paper box and toss it around - box will be too stressed to hold up.

Better go ahead and file a paypal and ebay complaint as well.  The seller didn''t package it properly and it responsible for you getting an item that was not as described.

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Edited on 7/12/2010 10:41 PM
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pin-smasher

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Re: UPS did it again
« Reply #14 on: July 12, 2010, 10:57:05 PM »
yeah,went ahead and filed claim on ebay...
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