I am weeping because I have a 2 month old ball with about 20 games on it. It was properly drilled and I never leave it in the car. It has been in my bag and used once or twice a week. Yesterday I discovered it has a cracked bridge. I once saw a video where the PSO made a slight adjustment to the bridge height stating that impact in that area would be spread over a larger area verse the bridge taking that hit. I am now searching for it to try on the replacement ball(assuming my warranty claim is honored). Does any one know what video I am referring to? I wish I can find it again