win a ball from Bowling.com

Author Topic: Pro shop survey  (Read 2893 times)

jjweb

  • Hero Member
  • *****
  • Posts: 743
Pro shop survey
« on: November 11, 2004, 02:51:17 AM »
Where is your shop located?

What is your average number of balls sold each month?

Do you have a good repeat customer base?

Do you get more sales with entry level or mid-high performance range balls?

Edited on 11/12/2004 10:33 PM

 

C-G ProShop-Carl

  • Hero Member
  • *****
  • Posts: 5825
Re: Pro shop survey
« Reply #1 on: November 11, 2004, 11:04:16 AM »
Every person that answers this is probably going to have a different answer. So much of this is going to depend on how many other shops are in your area, how well the area is economically and the size of the center that the shop is located in.
Carl Hurd

Austintown Ohio (Wedgewood Lanes)

900 Global, AMF Staff Bowler

Tag Team Member #1

<b><i>TAG TEAM COACHING!!!!!!</i></b>/

clintdaley

  • Hero Member
  • *****
  • Posts: 4246
Re: Pro shop survey
« Reply #2 on: November 11, 2004, 11:11:38 AM »
This time of the year is usually the busiest, by far.
--------------------
Clint Daley-Owner
Lets Go Bowling Daley
Salem, Ohio 44460
TRACK ADVISORY PRO SHOP STAFF










clintdaley

  • Hero Member
  • *****
  • Posts: 4246
Re: Pro shop survey
« Reply #3 on: November 11, 2004, 11:33:15 AM »
Salem, Ohio is where my shop is located. I have a Freestanding shop, so my business model is different because of not being in a bowling alley.

I sell about 20-30 balls/month plus some internet business as well. Almost everything I sell is Track/Columbia, probably 90% or more, with an emphasis on Track.

My repeats are very good because it is my belief that for someone to go to someone who is not in a pro shop must have faith in him or at the very minimum likes the job that is being done.


--------------------
Clint Daley-Owner
Lets Go Bowling Daley
Salem, Ohio 44460
TRACK ADVISORY PRO SHOP STAFF










Smash49

  • Hero Member
  • *****
  • Posts: 2136
Re: Pro shop survey
« Reply #4 on: November 11, 2004, 12:01:41 PM »
Summer is the slowest time and the number varies with Ball Company promotions,  after we have a demo day or a tradeshow type thing.  Another factor is tournament schedule.  When we have a big tournament numbers change.  We may sell 150 slide socks and 15-20 cases of mid to high range balls in a single week.  The rest of the month we are selling intro packages with Storm Hits and Ebonite Tornados to casual bowlers.  We are located in a center and have a good repeat customer base.  The shop is located in Irving Texas.  

Smash49


--------------------
Smash49
robert@bowlersslidesock.com
Bowler's Slide Sock: Simply the finest slide product on the planet!  This sock will make you want to throw everything else away!
www.bowlersslidesock.com
Top 100 Coaches by Bowler's Journal International 2007, 2008, 2009, 2010, 2011 and 2012!  Outstanding Coach in the state of Texas by Bowler's Journal International 2006.
IBPSIA Certified Pro Shop Technician
SLSM Designs Bowling Accessories.
www.bowlersslidesock.com

Pinbuster

  • Hero Member
  • *****
  • Posts: 4585
  • Former proshop worker
Re: Pro shop survey
« Reply #5 on: November 11, 2004, 12:06:26 PM »
The proshop I use to work at was at a 24 lane center (the smallest in the city) but had the best reputation for measuring and drilling. The shop was independently owned and operated.  

Repeat business was 70% of our sales.

We probably sold 50 to 60 balls a month, that includes plastic to high performance.

We would probably plug another 30 a month and have 10 blank drills.  

Smash49

  • Hero Member
  • *****
  • Posts: 2136
Re: Pro shop survey
« Reply #6 on: November 11, 2004, 04:44:20 PM »
The plastic ball sales are mostly drying up for us.  We carried quite a few Maxim and White Dots at one time but the bread and butter is now different.  More entry to midline.  Buy a new ball from us and basic drilling is free.  Slugs and inserts are extra.  We do charge for drilling outside balls.  Plugged balls done by us basic drilling is included.  

Smash49
--------------------
Smash49
robert@bowlersslidesock.com
Bowler's Slide Sock: Simply the finest slide product on the planet!  This sock will make you want to throw everything else away!
www.bowlersslidesock.com
Top 100 Coaches by Bowler's Journal International 2007, 2008, 2009, 2010, 2011 and 2012!  Outstanding Coach in the state of Texas by Bowler's Journal International 2006.
IBPSIA Certified Pro Shop Technician
SLSM Designs Bowling Accessories.
www.bowlersslidesock.com

jjweb

  • Hero Member
  • *****
  • Posts: 743
Re: Pro shop survey
« Reply #7 on: November 12, 2004, 09:48:17 PM »
TTT... Removed questions concerning prices.
--------------------
The bowling gods said "let there be strikes" and then there was Dyno-Thane!

Mike Austin

  • Hero Member
  • *****
  • Posts: 2057
Re: Pro shop survey
« Reply #8 on: November 12, 2004, 11:20:13 PM »
1.  My shop is located inside Dynamic Lanes in Houston, Texas.

2.  We probably sell 70 to 100 new balls a month.  About 10-15 used balls a month.  About 10-20 blank drills a month.

3.  Excellent repeat business.  About 4,000 customers on file (in about 6 years).  

4.  We do more mid level to high level performance balls.  The mid price balls are the most.

5.  Drilling is not included in the price of balls sold in the shop.  Drilling is the same price, whether you buy the ball from me or not.
 $30 for conventional grip.
 $42 for fingertip with grips.
 $50 for fingertip with grips and slug.

6.  Plug fingers $18.00.  Plug thumb $18.00.  Plug all three $35.00.  Plug all three with extra hole $40.00.  Most balls get resurfaced with the plug work.

--------------------
Mike Austin
Mike Austin's Precision Pro Shop
Houston, TX
Storm VIP Shop Member
Brunswick Pro Source Member
Drilling and Tech Advice BirdDogbowling.com

Driller to many "Stars" and Tony Melendez too!
Onward through the Storm!!!!

Mike Austin's Bowling Dynamix Pro Shops
Inside Emerald Bowl
Inside Tomball Bowl
Track Pro Staff Member
Vise Grips Staff Member

JohnP

  • Hero Member
  • *****
  • Posts: 5819
Re: Pro shop survey
« Reply #9 on: November 13, 2004, 10:09:44 AM »
Where is your shop located? --  Tell City, Indiana, a town of about 8,000, in a 20 lane house.

What is your average number of balls sold each month?  --  I would say 125 balls per year.  The amount varies widely, with the heaviest volume coming from Christmas through April, and almost nothing during the summer.

Do you have a good repeat customer base?  --  Most of the bowlers in our center buy their balls at my shop.  The nearest competing shop is about 50 miles away.  We price our drilling for internet balls very high ($75), so probably a dozen sales a year are lost to other shops that charge less.  Most of our bowlers buy a ball every three years.

Do you get more sales with entry level or mid-high performance range balls  --  Roughly 60% of our sales are plastic balls to our junior bowlers and beginning ladies.  20% are midrange balls to the better juniors and ladies and beginning men, and 20% high performance.

In summary, we are a typical small house shop.  Not a big profit center, more of a service to our bowlers.  Since I'm retired and don't need any extra $$ to survive, I consider the pro shop a hobby.  The bowling center owns the shop and sets prices (with my input).  We only carry a very small inventory, mostly of plastic balls.  We can get any ball that Classic Products stocks in three days.  I normally spend one night per week at the shop, and take appointments at any time I don't have a conflict.  I also bowl in two leagues, and will do some work before or after the league time.  --  JohnP