Had problems w/the house i bowl in on monday nights being too dry. Started out w/a 220 ave. and shot 550 the last 2 weeks because the shot has been drier. I was asked to sub on wed, and figured i'd try to find something that would help me score for monday nights. Drilled up a heat 2 pearl w/a sarge easter grip, and shot 708. Nothing great, but i didn't have to stand on 45 and play over the gutter cap. Thursday, i go into practice at the same house to try and get a little more comfortable w/the new grip. First ball, 10 pin, go to pick it up, slip it in the gutter, ball goes in, jumps up, hits the rake arm, hits the 10 pin and hits back down on the lane, the rake sweeps it off the deck. It comes back, gash right next to the thumb hole, and a crack starting there and going all the way around the ball. Manager says ball defect, and that he will not replace reactive resin balls anymore.Proshop says can't send it back because its too old (which it is, already talked to ball company)This is at an AMF house, and the only thing the manager said he could do was try and get me an AMF ball. If this falls threw, any thoughts on what i should do to try and get something for a replacement?