I bowl in two leagues: one house is wood and the other is synthetic. Both play fine; the only issues I hear is from bowlers who cannot adjust to wood (softer surface = earlier roll/reaction) and from a "tournament director" perspective, as mandated patterns (i.e., Kegel street patterns) do not play or transition nearly the same on both surfaces.
For the latter, the answer is simple:
THEY ARE NOT SUPPOSED TO!! Every time I have bowled on wood, the transition has always occurred a lot later than they would on synthetic lanes. ALWAYS. On the other hand, it is easier to find a good track on wood than synthetic, plus create that room left or right of target, should you need it. Wood is more forgiving than synthetic in that aspect.
For the former, they simply need to practice on it more. Ball surfaces aside, wood is less erratic and subject to the transition than synthetic. I've bowled in league at alleys where the lanes started to break down prior to the 1st game even starting, whereas on wood, it wasn't at least until the middle of the 2nd game that they started to break down. For synthetic, add in the fact that people would play different lines, and it made for a very squirly night, especially when you caught the carrydown. Not so much with wood.
Those that complain about wood being harder to bowl on, just aren't used to the surface. The only way around that is to practice on it and get used to it.
BL.