Rock,
Four years ago, I was in your situation. Today, I have been working in the shop part time for four years, and I'm glad I decided to do so. When the time comes that I retire from my day job, which I hope to do within five years, I'll be spending more time in the shop.
Here are the pros and cons as I see them applying to you.
Pros (these could vary, depending on the shop and the bowling center):
- Exposure to extensive knowledge of the sport. I have had the good fortune of working closely with two excellent ball fitter/drillers, one of whom is a silver level coach and the other a gold level coach, both PBA players.
- Access to equipment and services at a discount - sometimes free
- Access to advice and/or coaching, mostly free, sometimes too much
- Discounts on bowling, food, and drink
Cons:
- Dealing with customers
- Less free time (time to spend with family, time to bowl tournaments, etc.)
You obviously have some issues with which you have to deal, not the least of which is dealing with customers. I came into the situation with absolutely no retail experience and never having worked with the public a day in my life. However, I do like to talk and I love bowling, so dealing with customers is a pretty natural thing for me. Of course, I have gotten to know all the regulars, so that makes things much easier, as well. BTW, one of the things that makes it easier to deal with customers in the shop is that, for the most part, they are there because they want to be, not because they have to be. That changes the retailer/customer dynamic quite a bit.
Other than that, there isn't really much else I can add to what has already been said by the others here. You have to evaluate your personal situation and decide for yourself whether the good points outweigh the bad ones or vice versa.
Good luck with your decision! Keep us posted.
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RW (THB)