It's not about the bowling ball for me. It's about customer service.
Simple and completely accurate.
For those who have shed tears for the staffers, arguing they should have had first dibs on the LE, consider they've already had access to the Trident for a few months. In the BJI review of the Trident, they say "The Trident is a good replacement for the Jackals, fitting between the two". Meaning that staffers didn't need the LE to immediately fill a heavy oil hole for tournament competition.
Perception is everything in business, and the perception that screwed Jackal customers can get in the back of the line is not good.