http://www.motivbowling.com/motivnation/news-events/2016-03-23/update-on-the-motiv-jackal-carnage-original-jackal-bowling-balls.htmlAt MOTIV, we are always focused on our customers and working hard to give bowlers the opportunity to reach their full potential on the lanes. As you are no doubt aware, the USBC made a ruling on March 15, 2016 to immediately revoke the approval previously granted to the Motiv Jackal Carnage and original Jackal balls, stating they determined the balls do not comply with current USBC specifications and requirements. We are in the process of requesting more information from the USBC and wanting to ask them many questions so that we can better understand the details behind their decision and determine the next steps to address this situation.
We sincerely apologize for the inconvenience and trouble that this situation has caused so many of you, our loyal and valued customers, and we want you to know that we are working diligently around the clock to arrive at a fair and reasonable resolution. We sincerely appreciate the huge outpouring of support for Motiv and your belief in us.
We understand that people want answers and action now, and please understand that it is our objective to get this situation addressed as soon as possible. We believe that both balls should be reinstated on the USBC Approved Ball List, and we are reaching out to the USBC to have meaningful, effective dialogue to resolve this matter together in a manner that is best for all those affected by the USBC's decision and ruling, especially you the bowlers, pro shops, bowling alleys, and enthusiasts. Therefore, we ask for your patience as we continue to work toward this goal.
Understandably, pro shops and bowlers are asking for specific answers about a ball replacement process. Please understand that we cannot provide those details yet as we hope to communicate directly with the USBC as well as finish reviewing each country's legislation and consider the proper procedure for each. Once we have further information and details, which we expect very soon, we will let everyone know and provide you with details on how to proceed.
In the meantime, please hold onto your Jackal and/or Jackal Carnage bowling ball. Do not destroy, discard, or damage the ball in any way.
Thank you very much for your support, patience, and understanding during this very difficult time.
