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Author Topic: Motivs cracking  (Read 17130 times)

Leroy Taylor

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Motivs cracking
« on: January 12, 2012, 03:29:18 AM »


brought my favorite TX1 to practice the other day. Decided I'd take the polish off with an abralon pad when I noticed it had cracked. Struck me as a little odd because it stayed in a climate controlled environment ( my house). Upon closer inspection the crack had originated from the Neo Mark lettering.There were several other areas where the NeoMark lettering and the cover were separating. Appears that over time the coverstock and the lettering separate, thus resulting in cracking.



On one hand the TX1 was several years old, however it didn't have too many games on it. I called Motiv ( actually whatever the company is that owns Motiv and a couple other companies) customer service and the guy I spoke with was professional and I was satisfied with Motiv's response to the issue. He admitted this wasn't uncommon with some of the "earlier" models yet could not tell me if Motiv is currently doing anything differently in 'unifying' the coverstock and NeoMark lettering.

 

I like my Motiv balls but I'm going to be reluctant to purchase any more unless someone can answer the question...Is Motiv doing / done anything different to correct this issue? 



I realize many bowlers don't expect their balls to last 5-6 years but if the product is as high quality as Motiv is touting it to be, shouldn't they last? 







 

Edited by Leroy Taylor on 1/12/2012 at 12:35 PM
 
Edited by Leroy Taylor on 1/12/2012 at 12:37 PM

 

TDC57

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Re: Motivs cracking
« Reply #1 on: January 12, 2012, 02:27:34 PM »
Contact Motiv. They had some problems with the early run GT-1s and they sent replacement balls that had the problem corrected. I encourage you to call them and see if anything can be done. They are about as customer friendly a company as it gets.



Leroy Taylor

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Re: Motivs cracking
« Reply #2 on: January 12, 2012, 03:11:42 PM »


I already called them. They offered to sell me some color blems for reasonable. Again, I don't have anything negative to say about Motiv's customer service.They obviously want to stand behind their products even after the warranty is void. BUT that's not the point. I'm wanting to know (  trying to keep it on the DL because maybe they have found out how to correct it) what or if anything is being done differently that will ( even if only in theory) prevent Motiv balls from cracking in this way in the future. The gentleman I spoke with couldn't provide any assurance that corrective matters have been taken.

It's easy to claim that the NeoMark is of superior quality but it appears ( until proven otherwise) that the NeoMark lettering will with time separate from the coverstock and eventually cause cracking. So claiming it is a superior application with a performance advantage is at the very least, questionable ( especially long term).

 

NOTE: I have always liked my Motiv equipment ( at least on anything short of heavier oil) and am not looking to bad mouth Motiv, only saying that there appears to be a real issue with their NeoMark.

 




 



 
Edited by Leroy Taylor on 1/12/2012 at 4:15 PM

StickZ

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Re: Motivs cracking
« Reply #3 on: January 12, 2012, 03:15:39 PM »
...wait til Justin sees this topic, he will be able to give you some insite hopefully.


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scotts33

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Re: Motivs cracking
« Reply #4 on: January 12, 2012, 04:09:18 PM »
Did it crack in the same place?  This was an early SX-1 my pro shop operator went back thru the distributor and got full credit as I chose to get a different manufacturer's equipment.
 
 
 


Scott

Scott

Leroy Taylor

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Re: Motivs cracking
« Reply #5 on: January 12, 2012, 04:49:16 PM »


It's the same type crack. Starts on the edge  ( or in my case you can see razor like separations from several of the NeoMark letters and the cover) and eventually leads to cracking ( like what you have pictured).

It's probably going to keep me from any future Motiv purchases too (still have 4). 

 



 
Edited by Leroy Taylor on 1/12/2012 at 5:54 PM

RLandreneau

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Re: Motivs cracking
« Reply #6 on: January 20, 2012, 02:45:09 PM »
My TX1 did this too.  Almost exactly as it is in your pic.  The logo has seperated from the ball.  Still love my motiv, but hope thats the last it ever happens to me.



noslouch

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Re: Motivs cracking
« Reply #7 on: January 20, 2012, 04:45:11 PM »
 Gotta get my penneys worth in too. Ball cracking does happen to all brand manufacturers. I loved my SX1 as much as anyone else. It cracked last year all the way around from thumb to fingers. just not in a straight line from outline of the M logo. I had several balls crack on me from certain ball makers that cracked after only a couple of months. Yes, they did get replaced by each manufacturer.

 As far as MOTIV equipment goes they are second to none. I have my family hooked on them. a few friends have bought a few after they have been Motivationally lectured of their past relationship and strong support of big "B". These people are new soldiers for Motiv nation. So don't learn to hate. Motivate.

 

 



Leroy Taylor

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Re: Motivs cracking
« Reply #8 on: January 20, 2012, 05:33:57 PM »

Slouch,
Think you missed the whole point because you're hellbent on expressing your affections for Motiv. The fact is the Neo Mark lettering and the cover separate from one another. Not necessarily from any letter in particular...could be any one of them or ( in my case) multiple.  As of yet, no one affiliated with them has been able to explain if anything has or what has been done to correct this issue that they are very aware of. It appears the separation ( that results in cracking) takes awhile to occur but is inherent because of the trademark NeoMark process.
I also was fond of my Motiv balls. I have 5 more that I can only assume will likely separate too.


If you are the type that likes to blindly post about how great your favorite company is, but can't listen to anyone else's perspective.. BBE ( bowling ball exchange) is full of your type!
 
Edited by Leroy Taylor on 1/20/2012 at 9:15 PM

bowlingnut07

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Re: Motivs cracking
« Reply #9 on: January 20, 2012, 05:43:52 PM »
Leroy get a life , dont put down bbe just because u dont agree with what this guy says

bbe is fine and apparently u dont spend any time there or you would know the lameness of

the drivel you are spilling on this topic, but i will agree with u that there seems to be a seperation

between the lettering the cover causing the cracks my primal did the same thing. but motiv will

do everything they can to make it right. if u think this isnt the case contact motiv yourself and

and see first hand how the handle business there. its funny to me to see people here talking trash on the bbe

site yet u wont find any threads there bashing ballreviews.  i belong to both sites and enjoy both

but i just think down talking bbe is a joke and doesnt make this site look any better by you doing so.

 


Lord Field Staff

Leroy Taylor

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Re: Motivs cracking
« Reply #10 on: January 20, 2012, 08:09:28 PM »


Nut,

You and Slouch obviously don't read entire posts. Guess your time is too valuable. However if either of you did you might better understand the point of the thread and not make suggestions that have already been covered. That makes you look like a joke or at the very least a nut ( and even you probably know what those are attached to!)

Thank you both for adding nothing to the discussion. Correction, you actually did admit you experienced the separating / cracking issue, you reminded me that my life is uneventful, and you got to ( hopefully) feel like a tougher guy for standing up for others that are like you and slouch at that other site!


 

Obviously, this is an inherent flaw in Motiv's whole NeoMark concept which they claim produces a higher quality cover...that is the point.

 

 

 
Edited by Leroy Taylor on 1/20/2012 at 9:24 PM

bowlingnut07

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Re: Motivs cracking
« Reply #11 on: January 20, 2012, 08:22:32 PM »
OH BLAH BLAH BLAH!  really ??  your so intellectually superior to me and im just gonna run right out

and kill myself as ive just realized that you are the center of the universe and my life is now over. thanks for nothing.


Lord Field Staff

Leroy Taylor

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Re: Motivs cracking
« Reply #12 on: January 20, 2012, 08:30:19 PM »




  Interesting reply, kinda'.


bowlingnut07 wrote on 1/20/2012 9:22 PM:
OH BLAH BLAH BLAH!  really ??  your so intellectually superior to me and im just gonna run right out



and kill myself as ive just realized that you are the center of the universe and my life is now over. thanks for nothing.






 
Edited by Leroy Taylor on 1/20/2012 at 9:31 PM

noslouch

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Re: Motivs cracking
« Reply #13 on: January 20, 2012, 08:41:05 PM »
Leroy,

I work in an industry that uses over 100 different blends of resins for industrial uses. Most people really don't understand / realize that resins used on the bowling balls act like a rubberband on a softball. A rubberband is made up of essentialy the same resins only slightly different for the basic use of keeping a news paper wrapped. Over time those same resins will tend to shrink. Rubberband on a softball even at a controled temperature environment will show shrinkage even after a year. It may not break. Nor will it go back to its original size. When the chemicals and resins used to pour over a core are not adequately blended to account for shrinkage. Then what you get is a ball that will seperate. Your ball merely shrank. The least amount of resistance to seperate for this to happen was at the M. I have / had a Roto Cell that looked like Crypton ready to implode. that cover shrank, pulled the inner core apart and cracked in 5 pieces.

So, I am quite positive that the engineering that goes into produceing your future pin killer will still happen in future releases. Just not in great numbers. Motiv will replace those when they do. My Dad has the TX1. No cracks.   



StickZ

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Re: Motivs cracking
« Reply #14 on: January 20, 2012, 08:44:39 PM »
unless you have called Motiv directly, I have no sympathy for you. I have owned a ton of motiv pieces and i have not experienced anything that you speak of. But i do agree that bowling balls crack, it happens.


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