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Author Topic: The exchange form is up  (Read 13539 times)

12XSECH

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The exchange form is up
« on: March 31, 2016, 07:00:06 AM »
The Motiv website has the ball exchange form up. They send the balls to your pro shop and not directly to the customer.
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psycaz

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Re: The exchange form is up
« Reply #16 on: March 31, 2016, 04:17:34 PM »
Quote from: milorafferty on March 31, 2016, 01:48:04 PM
Quote from: psycaz on March 31, 2016, 01:45:31 PM
If folks start getting confirmation of their submissions or such, can you please post that info.

I signed up for the email updates, but never have received any. Kind of worried with what happens if we don't receive any email confirmations from Motiv on this.

I did check what I typed like 10 times to check for typos

Check your spam folder. I received a couple of different emails from them after signing up and all of them went into the spam folder instead of the inbox.

I checked every folder. Nothing.
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psycaz

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Re: The exchange form is up
« Reply #17 on: March 31, 2016, 04:21:15 PM »
My son opted for the Primal Rage Remix. I left it up to him.

He went back and forth multiple times.
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milorafferty

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Re: The exchange form is up
« Reply #18 on: March 31, 2016, 04:49:26 PM »
I opted for a Revolt Havoc and the New Jackal LE(whenever it does arrive). It was pretty straight forward but I don't get the need for an email address for the Pro Shop, but not a phone number. My guys shop doesn't even have an email address so I had to use his personal email.
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"If guns kill people, do pencils misspell words?"

"If you don't stand for our flag, then don't expect me to give a damn about your feelings."

ThomasBowling

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Re: The exchange form is up
« Reply #19 on: March 31, 2016, 05:52:52 PM »
The serial number on my ball was already registrered.
How fun :P

I've sent an e-mail to Motiv about it. Hopefully things will get straighted out.
I've only shared on pic of my arsenal, and none of the numbers have been in the pic of course.
Though I didn't take the box with me from the PSO, so maybe someone took the box and then used the serial number from the box. But the photo evidence needs to be of the ball and not the box, and the ball is here with me so :P
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Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

milorafferty

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Re: The exchange form is up
« Reply #20 on: March 31, 2016, 06:02:56 PM »
Quote from: ThomasBowling on March 31, 2016, 05:52:52 PM
The serial number on my ball was already registrered.
How fun :P

I've sent an e-mail to Motiv about it. Hopefully things will get straighted out.
I've only shared on pic of my arsenal, and none of the numbers have been in the pic of course.
Though I didn't take the box with me from the PSO, so maybe someone took the box and then used the serial number from the box. But the photo evidence needs to be of the ball and not the box, and the ball is here with me so :P

Possibly a typo when entered? I made the mistake of typing WIH instead of WLH.
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"If guns kill people, do pencils misspell words?"

"If you don't stand for our flag, then don't expect me to give a damn about your feelings."

ThomasBowling

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Re: The exchange form is up
« Reply #21 on: March 31, 2016, 06:20:58 PM »
Quote from: milorafferty on March 31, 2016, 06:02:56 PM
Quote from: ThomasBowling on March 31, 2016, 05:52:52 PM
The serial number on my ball was already registrered.
How fun :P

I've sent an e-mail to Motiv about it. Hopefully things will get straighted out.
I've only shared on pic of my arsenal, and none of the numbers have been in the pic of course.
Though I didn't take the box with me from the PSO, so maybe someone took the box and then used the serial number from the box. But the photo evidence needs to be of the ball and not the box, and the ball is here with me so :P

Possibly a typo when entered? I made the mistake of typing WIH instead of WLH.

No typo.
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Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

psycaz

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Re: The exchange form is up
« Reply #22 on: March 31, 2016, 06:23:49 PM »
Hopefully it's a typo from someone else and Motiv corrects it.
« Last Edit: March 31, 2016, 06:27:35 PM by psycaz »
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ThomasBowling

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Re: The exchange form is up
« Reply #23 on: March 31, 2016, 06:27:03 PM »
Quote from: psycaz on March 31, 2016, 06:23:49 PM
Hopefully it's a typo fm someone else and Motiv corrects it.

That could be the reason.
I sent them an e-mail with pics of my ball and number.
And I'm guessing the person who sent my number also sent a pic of his ball. Hope he gets it straightened out too.
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Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

Gonz

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Re: The exchange form is up
« Reply #24 on: March 31, 2016, 07:24:13 PM »
Hi Thomas

I had the same issue last night. I emailed a pic of ball serial number explaining the form wouldn't validate my serial number. They were great in emailing me back today letting me know that they corrected the issue. I went in and submitted with no problems as they solved my issue. I'd hang tight and wait for a response.

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ThomasBowling

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Re: The exchange form is up
« Reply #25 on: March 31, 2016, 07:51:15 PM »
Quote from: Gonz on March 31, 2016, 07:24:13 PM
Hi Thomas

I had the same issue last night. I emailed a pic of ball serial number explaining the form wouldn't validate my serial number. They were great in emailing me back today letting me know that they corrected the issue. I went in and submitted with no problems as they solved my issue. I'd hang tight and wait for a response.

Nice to know it's not just me then.
Logged
Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

CoorZero

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Re: The exchange form is up
« Reply #26 on: March 31, 2016, 10:10:50 PM »
I'm also running into the problem where it's saying my serial number has already been entered. Hopefully it's just a small bug in the system, I can imagine they've gotten a lot of forms filled out in the last couple of days.
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ThomasBowling

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Re: The exchange form is up
« Reply #27 on: April 01, 2016, 04:42:20 AM »
My PSO is also running into the problem.
How big of a chance is it that so many people have actually written their number wrong? Seriously people, get glasses :P
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Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

cory867

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Re: The exchange form is up
« Reply #28 on: April 01, 2016, 07:47:05 AM »
I just filled out the information for a customer without any problems.  I will receive the ball for him upon release of it.  Hopefully it will not take to long.
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- Cory

ThomasBowling

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Re: The exchange form is up
« Reply #29 on: April 01, 2016, 08:19:22 AM »
Still no reply from Motiv on the mail. I sent a new one just now, I'm an impatient person :P

I don't think the reason we get invalid number is because it's already registrered, I think it's actually something wrong with the form for some people.
Even my PSO gets invalid on the Jackal balls he has.
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Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

cory867

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  • Posts: 201
Re: The exchange form is up
« Reply #30 on: April 01, 2016, 08:37:28 AM »
Quote from: ThomasBowling on April 01, 2016, 08:19:22 AM
Still no reply from Motiv on the mail. I sent a new one just now, I'm an impatient person :P

I don't think the reason we get invalid number is because it's already registrered, I think it's actually something wrong with the form for some people.
Even my PSO gets invalid on the Jackal balls he has.

Are you entering the space (after 3rd letter) in the serial number?
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- Cory
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