I wonder what Motiv will do in the event identical Serial Numbers are entered for a redemption?

I have seen auctions on ebay for Jackals and Carnages and there is a pic of either the ball, the box, or both, and the Serial # is clear enough ANYONE can see the #.

Just because one is entered first does not mean they are the true owner.

Just because someone has a bill of sale/proof of purchase, that person might not be the true owner of the ball. What if I would have purchased a NIB Jackal or Carnage from any online shop, but before drilling decided I didn't want the ball and sold it on ebay or to anyone? Or, what if I drilled it but have since sold it to someone else? I would think the current owner should be the one to receive the redemption, not the initial owner.

I can envision some not nice natured folks try to round up some Serial #s and try to enter them on the site especially if no proof of purchase is required to be entered. Then it becomes a game of who has the ball for Motiv.

Imagine someone entering Serial #s from balls they used to own on the first day the redemption whatever opens. I am sure bowlers will have a specific window to enter the request for a new ball. Who is not to say that the true owner waits until near the end of the period to enter the info, but if Motiv had already started shipping replacements, they cannot honor 2 replacements for one ball.

EESH. This is a mess.

step 1 submit ball serial number

step 2 receive and print claim number

step 3 take pic of claim number next to ball showing serial number

step 4 submit to Motiv

step 5 receive new weapon

problem solved
you're welcome Motiv

Quote from: LyalC52 on March 17, 2016, 02:37:20 PM

step 1 submit ball serial number

step 2 receive and print claim number

step 3 take pic of claim number next to ball showing serial number

step 4 submit to Motiv

step 5 receive new weapon

problem solved
you're welcome Motiv

step 6 list ball on eBay and sell to some idiot willing to overpay for it just because the ball is illegal.

Just thought I would finish it for you. 

yea, with all the local casual (non-league) bowlers here, I'm thinking selling off my Carnage will be a snap

my PSO said he will drill my replacement ball no charge and even eat the cost of the finger inserts and switch grip sleeve.

I've talked to a few others and they've all said their PSOs are doing the same.

Looks like a good PSO isn't going to take advantage of their customer's misfortunes

I'm going to guess that Motiv is going to want the actual ball shipped back to them before they give you a new one.

 I hope they don't want it back its going to be myour really expensive practice ball

My ball driller said he may be required to drill out or X out the serial number after doing a trade-in once the process starts.

I am wondering when we will know how long it will take to fill the same spot on the chart that the Jackal is right now and if we will be able to get this ball (another asymmetric?) as a replacement...looking for a little earlier than the Vengeance, but not as early/rolly as the Havoc.  Anyone have any more info yet?

A few years ago, I had a warranty claim for a 900 Global Black Eagle which cracked. Sent pictures with the serial # to 900 Global and they agreed to send me a new ball, but they made me incur an expense by having to ship them the cracked Eagle before they would ship the replacement. Hope Motiv does not do this.