I've said it before and I'll say it again. If you happen to bowl in the Central NJ area and need a pro shop definitely look into Next Level Pro Shop at Hyway Bowl (Union NJ).
Lonce drilled a CZ for me and it just wasn't reacting as I thought it would. After throwing a few balls with different surface changes, Lonce summed up that the MB must have been mis-marked. He grabbed the ball and said to me, "let's go drill something else". Simply paid for the new lifts and I was on my way.
Customer satisfaction is very important to Lonce and it shows. He's always looking to bring in ball companies, (he had a very successful Track seminar) and his knowledge of the game is outstanding.
Thanks again Lonce, you have another satisfied customer.
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Repetition is everything..