I ordered a couple balls and a towel back in June. I received the balls, but no towel. It took me a few weeks to get a response from ASB. They said that they didn't have the towel in stock and if I wanted another one or a refund. I said just refund me for the towel. I never heard a response back for a while. I got a hold of Lane and he started looking into it when I got a response from Joe saying that they'd send the towel with a refund in the package. It's now October with no towel and no refund.
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Yeah, Lane actually does respond most of the time when I PM him, however, no action is taken. Here's the PM list.

quote:

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quote:Hey Lane, you're the only one who I ever get responses from. I have not heard from Joe or seen a package. This is getting outrageous.

JOE EMAILS ME TELLING ME HE'LL SEND OUT THE TOWEL WITH A REFUND

quote:I will not be returning until next week, I have sent this to Joe, as he is/was supposed to have sent this out to you.
Lane

quote:It's been almost two weeks since I've heard from you last. I still have yet to see a towel? When can I expect it?

I SENT THE ORDER INFO AGAIN

quote:Can you send me your order information? I am going to send you out the towel and reimburse you the cost (so it ends up being free of charge).

Thanks,
Lane

quote:I had sent you my order info. Did you get it?

I SENT THE ORDER INFO

quote:Hi, Can you tell me what towel it was you wanted? And, would you happen to have an order number, as it would help me track down the issue.
I want to ensure this issue is resolved for you, immediately.

Thanks,
Lane

quote:I have sent several emails, I got one reply, and then nothing after that. I ordered a couple balls and a powerhouse microfiber towel. I got the balls, but no towel. On the one email reply I received, ya'll said that you didn't have the towel in stock and asked if I wanted another towel or a refund. I said refund and have yet to receive a refund or a towel. Please send me the towel I ordered, or a refund. I made the purchase late June. Let me know something. Thanks.

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www.BowlingAddict.net - Online Bowling Directory, Forums, Videos, etc.
My Arsenal - Hammer Blue Vibe | Lane #1 XXXL | Hammer Hammer Anger | Hammer Doom XXXL