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Author Topic: Allstarbowling.com  (Read 4574 times)

allstarbowling-Joe

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Allstarbowling.com
« on: September 02, 2006, 06:58:23 PM »
Howdy
New site is completely up now and ready for use.  Payment gateway is also
fully functional (cc, paypal, etc).
Thanks again
Joe

--------------------
Come visit us for all your bowling needs:
http://www.allstarbowling.com

The lowest prices and best service... ALL the time!!

Our E*Bay Auctions & Store For Your Viewing Pleasure:
http://stores.ebay.com/AllStarBowling

NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.
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Bowler19525

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Re: Allstarbowling.com
« Reply #16 on: September 21, 2006, 05:10:35 PM »
I find it interesting that people are so quick to defend allstarbowling.  Joe is busy...UPS may be at fault.  Whatever happened to "the customer is always right"?

Based on Jan_L's previous posts, Joe never responded to any private, direct e-mails on the issue.  Then Jan_L felt the only way to get resolution was to do it publicly.  It culminates in a message here yesterday where Jan_L requests the order be cancelled and a refund issued.  Joe responds that the item has been reshipped and a $10 credit has been issued.  I suppose that is some sort of resolution, but not what the customer asked for.  I can't blame Jan_L for wanting to cancel the order and end this whole mess.

Shermdog has had an outstanding issue for the past 60 days.  It seems all that needs to be done is for him to receive his replacement ball and Joe to chase after UPS for his claim.  Shermdog shouldn't have to wait for that to be done.

Even Charles has had 2 issues in the past 60 days, yet he continues to support allstarbowling?!  If I had dealt with someone and had 2 issues in such a short time I would certainly not support them anymore.

The "Joe is busy and is taking on a lot" argument just doesn't hunt here.  If Joe is so busy that he cannot take the time to properly respond to and address customer issues, he needs to take a step back and re-evaluate his business processes.
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rge

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Re: Allstarbowling.com
« Reply #17 on: September 21, 2006, 05:11:07 PM »
He has drilled six balls for me.  He took the ball I most liked the feel of and molded the thumb.  He uses that mold to make the thumb slug for each ball he drills for me.  All six balls feel the same in my hand.  I have never experienced a ball driller able to do that.  He drills the ball exactly as I request him to in terms of pin placement, cg, mb, side weight, etc.  I don't care if I have to wait several extra days.  It's well worth it to have the job done right.
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Rats get fat.  Good men die.
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bowlingmaniac017

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Re: Allstarbowling.com
« Reply #18 on: September 21, 2006, 05:15:21 PM »
Who's actually had problems with Joe? I ordered 4 balls total from Joe. I only got the right specs on 1 of those. I was skeptical and due to his outstanding service Im like whatever because what I got was ok. Well after ALL this I might have to try buddies out or someone else.
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Mike
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Mike

allstarbowling-Joe

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Re: Allstarbowling.com
« Reply #19 on: September 21, 2006, 05:43:13 PM »
Just another Update:

Janets 2nd package was shipped via UPS today: 1Z 13W 178 03 9737 361 2
  ** A full refund was issued for the order price so that the final total
     was $0.00.  

As for Kevin, his original shipment via UPS was shipped promptly and timely.
   The package went out with UPS on his route at Kevins place and went into
   "Out for Delivery" status.   UPS said it was delivered.  Kevin never
   received it and we had to put in for a claim.   Forms took a while to
   come in the mail.  I faxed them back.   I am currently awaiting a final
   decision on if they are going to pay the insured value of the package.  
   
   Tracking #:  1Z 13W 178 03 9192 350 1
   
   If Kevin wants, I will go ahead and just issue the refund to him before
   they decide and take the chance they will deny the claim.

Why am I posting this detail?  Just so everyone can see what is going on
with these.  

Thanks again
Joe

--------------------
Come visit us for all your bowling needs:
http://www.allstarbowling.com

The lowest prices and best service... ALL the time!!

Our E*Bay Auctions & Store For Your Viewing Pleasure:
http://stores.ebay.com/AllStarBowling

NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.
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APheLion

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Re: Allstarbowling.com
« Reply #20 on: September 21, 2006, 06:10:22 PM »
themezz: few words for u, get a life!
i dont think u can do anything similar to what joe is doing. instead of bashing someone over inet go and do something more useful to the world.

i think the problems are solved at this point, we can leave this topic go back for what it was posted for, the ASB.com

ohh btw, when my radical is goin to be shipped??
hahaha im just kidding cuz i know its gonna be at my doors next week
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I go two-handed, and i hate stupid 10pins! cuz my 12lb spare ball hooks too much!
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Rev_O

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Re: Allstarbowling.com
« Reply #21 on: September 21, 2006, 06:51:46 PM »
quote:

You my friend are in IDIOT!!!!


This coming from one of the biggest trolls on Ballreviews.com
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Rev-O






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Charles

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Re: Allstarbowling.com
« Reply #22 on: September 21, 2006, 10:25:48 PM »
Hell, hire me joe and pay for my move and I'll come up there and help out. LOL
--------------------
F.O.S. Official Punk Slapper
\I/
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!  
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allstarbowling-Joe

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Re: Allstarbowling.com
« Reply #23 on: September 22, 2006, 08:14:27 AM »
Charles,
The pay is real good too LOL (5.50/hr).  Interested?
Joe

--------------------
Come visit us for all your bowling needs:
http://www.allstarbowling.com

The lowest prices and best service... ALL the time!!

Our E*Bay Auctions & Store For Your Viewing Pleasure:
http://stores.ebay.com/AllStarBowling

NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.
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jkiser01

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Re: Allstarbowling.com
« Reply #24 on: September 22, 2006, 08:57:42 AM »
Joe,

Are you offering him 5.50 an hour? If so, I bet thats more than he makes now!!

JK

PS: Just kiddin with ya Charles..

quote:
Charles,
The pay is real good too LOL (5.50/hr).  Interested?
Joe

--------------------
Come visit us for all your bowling needs:
http://www.allstarbowling.com

The lowest prices and best service... ALL the time!!

Our E*Bay Auctions & Store For Your Viewing Pleasure:
http://stores.ebay.com/AllStarBowling

NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..

Edited on 9/22/2006 8:51 AM
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Radical Bowling Technologies ...Its more than just an Attitude!

bolt298

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Re: Allstarbowling.com
« Reply #25 on: September 22, 2006, 09:25:24 AM »
Not to jump or hijack this thread by any means but I thought I would let everyone know that I have had two transactions (bought 4 different balls) with Joe in the last two weeks and ive had nothing but smootheness.....Ive PMed him and hes got back to me within the day and I even called him twice and had a rather lengthy discussion with him on what I wanted and then called back and changed it and he still got everything to me on time.....Im not saying hes perfect as I see others might have some problems with him but i wanted to let everyone know whos been reading this that I think hes A+ in my book and Im sure he will make it right with everyone by the time its all said and done.
--------------------
Trey

Hey if ya gotta poop, DO IT!!!!!
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Trey

Charles

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Re: Allstarbowling.com
« Reply #26 on: September 22, 2006, 10:17:40 AM »
Ummmmmm....No Jim. I got a raise to $5.60 thank you!!! lol
--------------------
F.O.S. Official Punk Slapper
\I/
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!  
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allstarbowling-Joe

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Re: Allstarbowling.com
« Reply #27 on: September 22, 2006, 10:50:17 AM »
Thanks again guys....

Problems do come up with you do volume no matter what business you are in.
I think a tell tale sign of how good a business is to its customers is how
the problems are handled and if they are handled with fairness to the
customers concerns.   No doubt that these two posts are valid issues but
I just wanted to let everyone see I wasnt running away from the problems/
concerns and am handling them to the customers advantage, even if it is a
loss of profit.

Thanks,
Joe

--------------------
Come visit us for all your bowling needs:
http://www.allstarbowling.com

The lowest prices and best service... ALL the time!!

Our E*Bay Auctions & Store For Your Viewing Pleasure:
http://stores.ebay.com/AllStarBowling

NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.
Logged
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