Won a ball from Allstarbowling on Ebay asked to have it drilled, submitted a drill sheet and paid for it in full immediately following the end of the auction. Over 4 weeks go by without delivery or responds from any of my multiple emails asking for status. I submitted a claim with PayPal and received a full refund from PayPal (*NOT AllStarBowling) after an additional 2 weeks to process the claim. I not not going to waste any more of my time on ASB describing their terrible service, and my bad experience with them. It is basically not worth my time. I hope they improve their service in the future but I will never use them again.

After this horrible ordeal I ordered a ball from BuddiesProShop on 8/27 and had them drill it. Not only did they drilled it but got it in UPS hands on 8/29th!!! I received the ball yesterday (due to the Labor day weekend) and I'm 110% satisfied will the ball and it's drilling. I can't believe how good the drill fit my hand (exactly to my drill sheet specs) considering this was my first venture at online drilling. The drill was even better than the last two local drillers did on my last two balls. I don't know how it is possible but I'm a customer for life with Buddies.



Edited on 9/6/2007 6:03 PM

Everything about Buddies looks great.  And then I try to order.  I always, always get an error from their web server!!!!!  It's so frustrating to finally find a dealer who has good selection and prices, yet ordering fails on the web site.  

In checkout I get the following error:

Microsoft VBScript runtime  error '800a0009'
Subscript out of range: '[number: 0]'
/cart.asp, line 535

Same thing on Firefox and IE browsers.

Anyone else having problems?

dumbcomputers,

Could you tell me when you won this ball and your Ebay username, so I can reference our records? Also, could you provide me with the ball type?

I am extremely curious as to how this issue could have occured and have not been caught at any stage in the ordering, drilling, and shipping process.

Thanks,
Lane