Erase this, I know what you have gone through, I bought three balls from ballcellar back in JULY 03, 2 of which were "buy it now", I sent an e-mail saying I was looking for 2 balls with spefific specs, and if he had them in stock i would buy them. He responded very quickly, I asked for a Wicked B/R/T, with a 3" pin, Ebonite Warrior with a 3" pin and a Icon 2 3" pin. What he sends me was all together just bad customer service.
What I got was a Wicked that was cracked, a warrior that had a 1" pin, but a icon 2 that was what I asked for. He then tells me to not contact UPS, that he will do it, to save the ball and he will get it replaced. Well it is FEB 04 and I still have the cracked wicked, he made me wait so long that I couldn't even put negative feedback on his Ebay account. He kept telling me that UPS was looking into it, that to just be patient.
Finally the last sign that insured me that I was ripped off was that I send him the last e-mail and he answers back with "What am I supposed to do"? He then tells me to send it back to Columbia or have my local proshop deal with it, its not his fault. The problem that he had was that UPS would not cover it, because the box was not damaged in transit, so he wouldn't help me and I was SOL.
To say the least I will never get a ball from this rip off artist.