Author Topic: Boring: Yet another Buddies Praise. (Read 747 times)

Jeeter · « **on:** February 18, 2005, 02:11:18 PM »

Sorry all. I know it must be getting redundant. But I too have had ANOTHER positive experience with Buddies. I have just bought my second and third ball from them. The Hammer Big Blue Solid + Spare combo. As other have stated in previous posts; when they could not provide me with my exact pin/top weight request they called me the very next day to confirm what was an acceptable substitute to me and then promptly shipped my order. I had everything I ordered within seven days (not business days)!
The only shadow on the transaction was the Blue Solid has a slight molding imperfection that some might constitute a blemish. It has no effect on the ball, and I did NOT report it to Buddies (so they did not have an opportunity to respond). I was just a little surprised as anything I have ordered from them in the past has been top shelf. That this (though insignificant) would get past them dropped their status to demigod.
Thank you again Buddies! This will not be the last time you have my business.
Joel
--------------------
What's the point of this game again? When I finally knock `em down the @#$%*! machine sets `em right back up again!

Jeeter · « **Reply #1 on:** February 20, 2005, 09:41:19 PM »

I received the following e-mail in personal reply to this original post. I wanted to share it (and my reply) to show those who might be considering doing business with Buddies Pro Shop how they always seem to go the extra mile. What other business do you know would take the time to contact a customer, on a holiday weekend (Sunday no less), to follow up on a message left on the web. I totally trust Buddies as a professional, prompt, courteous, expert pro shop and recommend them to any and all!

In a message dated 2/20/2005 4:24:55 PM Mountain Standard Time, BallDoctr writes:

Hello

Just read your post. Sorry your ball had a blemish on it. Unfortunately we do not inspect the balls before shipment (unless measuring pins). We trust that the manufacturers will not send us an bad balls (balls with small blemishes). Thanks again for your order and look forward to doing more business with you in the future.

Thanks
BuddiesProShop.com
1-866-717-7772

Thank you for your reply. As I said in my post; it has no effect on the performance of the ball or I would not have hesitated in talking to you about it. I know from all the other posts, and from my own dealings with Buddies, you always try to satisfy your customers and go the extra mile. I hope my post did not sound negative. I sincerely mean that I will do business with Buddies in the future...with confidence!

Your loyal customer,
Joel Eckert
--------------------
What's the point of this game again? When I finally knock `em down the @#$%*! machine sets `em right back up again!

Author Topic: Boring: Yet another Buddies Praise. (Read 747 times)

Jeeter

Boring: Yet another Buddies Praise.

Jeeter

Re: Boring: Yet another Buddies Praise.