update: I finally talked to a human and they are going to reship my Mojave, they new about this problem before I called supposable the Nsane was one of mo's test ball and that 4 of them got shipped out to customers by mistake. I was told I could keep the Nsane and drill it up for myself, but I already have one so I gave it to a team mate who primarily uses a cell. He was able to throw it as is last night and shot 750 after bowling he took to pro shop to put in another thumb to his liking. So just have to wait another week to drill and friend got a free ball out of the deal.