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Author Topic: bowlingball.com goes Free Shipping  (Read 8880 times)

johncongdon

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bowlingball.com goes Free Shipping
« on: October 28, 2008, 12:19:21 AM »
We have taken our site to completely FREE Shipping on Every Item. Every Day.

We cut out all of the other fees that some other websites sell as well.
* No hidden packaging fees.
* No additional fees for insurance that is already included by the shipper.

We have also lowered prices on over 1000 items.

Check out the changes.  http://www.bowlingball.com
--------------------
John Congdon
Chief Technical Office
bowlingball.com

http://www.johncongdon.com
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moooorich

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Re: bowlingball.com goes Free Shipping
« Reply #1 on: October 28, 2008, 08:32:46 AM »
It would be nice to be able to request pin distance and top weight from your website. Then I would patronize your business. Spending $100 or more on a ball and not knowing what your gonna get is no good. I think you loose alot of business to others because of that.
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los2003

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Re: bowlingball.com goes Free Shipping
« Reply #2 on: October 28, 2008, 08:36:52 AM »
you will now have more of my business..
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johncongdon

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Re: bowlingball.com goes Free Shipping
« Reply #3 on: October 28, 2008, 09:25:35 AM »
moooorich,

We do honor pin and top weight requests.  We were the first website to guarantee specs on the Internet.  We don't put them on the product page because most people don't know what they are, and it would confuse many of them.

We honor all pin requests with 1/2" and all top weight with 1/2 ounce.

You enter your requests in during checkout.
1) Through Google Checkout, there is a link that says "Add Special requests"
2) Through our checkout, there is a Special Requests box just above the "Place My Order" button.

I hope that clears things up for you    Please be a Patron of ours.
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John Congdon
Chief Technical Office
bowlingball.com

http://www.johncongdon.com
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los2003

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Re: bowlingball.com goes Free Shipping
« Reply #4 on: October 28, 2008, 09:39:37 AM »
is pricing gonna change to reflect the free shipping??
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230-n-up-or-bust

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Re: bowlingball.com goes Free Shipping
« Reply #5 on: October 28, 2008, 09:46:51 AM »
quote:
is pricing gonna change to reflect the free shipping??


No.

Because bowlingball.com ships in such large quantities, UPS is willing to lose millions of dollars per year and not charge them a single cent for the continued support in exchange only for a logoed link on their website.

Or, is this not the case?

Please, simply look to the bottom line and see how competitive a price might be.  For example, if I decide to give a ball away for free but charge $115 for shipping across the time zone...see what I mean?
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Brickguy221

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Re: bowlingball.com goes Free Shipping
« Reply #6 on: October 28, 2008, 09:58:11 AM »
quote:
It would be nice to be able to request pin distance and top weight from your website. Then I would patronize your business. Spending $100 or more on a ball and not knowing what your gonna get is no good. I think you loose alot of business to others because of that.
 


You can request your prefered pin distance and top weight. At the end of your order, there is a place that says comments....this is where you place your request...... I ordered an AMF Heist from them last week and requested a 2" -2.5" pin and 2.5 to 3 oz top weight. The ball arrived Saturday by Fed-Ex with a 2 3/8" pin and 3 oz of top weight, so they sent me EXACTLY what I requested.
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"Whenever I feel the urge to exercise I lie down until the feeling passes away."

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"Whenever I feel the urge to exercise I lie down until the feeling passes away"

johncongdon

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Re: bowlingball.com goes Free Shipping
« Reply #7 on: October 28, 2008, 11:00:21 AM »
230-n-up-or-bust,

I agree with you that people should just look at the bottom line.  But from comments and emails, we know that most people don't.  People either honestly think that shipping is free, or they just think it is easier to make a final decision.

We decided to make the decision super easy.  No more adding the product to your cart to get your shipping total.
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John Congdon
Chief Technical Office
bowlingball.com

http://www.johncongdon.com
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los2003

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Re: bowlingball.com goes Free Shipping
« Reply #8 on: October 28, 2008, 11:04:29 AM »
no I completely understand the concept but what I was asking for example we all the prices of the balls gonna be raised 15.99 to compensate for saying you have free shipping.. that's it.

quote:
quote:
is pricing gonna change to reflect the free shipping??


No.

Because bowlingball.com ships in such large quantities, UPS is willing to lose millions of dollars per year and not charge them a single cent for the continued support in exchange only for a logoed link on their website.

Or, is this not the case?

Please, simply look to the bottom line and see how competitive a price might be.  For example, if I decide to give a ball away for free but charge $115 for shipping across the time zone...see what I mean?
--------------------
Return with your shield or on it.  Strength and honor.

"I'd give my right arm to be ambidextrous."-Nick Faldo

Me

MTIXE

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johncongdon

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Re: bowlingball.com goes Free Shipping
« Reply #9 on: October 28, 2008, 11:12:25 AM »
There was not a flat rate added to balls, if that is your question.  Many prices have actually dropped.

For example, some viz-a-balls you would have paid $110.00 including shipping last week, now you will pay $99.99 Free Shipping.

However, prices have changed completely to reflect our new pricing structure.
--------------------
John Congdon
Chief Technical Office
bowlingball.com

http://www.johncongdon.com
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rollingthunder

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Re: bowlingball.com goes Free Shipping
« Reply #10 on: October 28, 2008, 11:17:13 AM »
John,

I am looking for a 15lb Ice Storm but didn't see it on the website. Do you stock it?

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los2003

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Re: bowlingball.com goes Free Shipping
« Reply #11 on: October 28, 2008, 11:18:53 AM »
ok thanks john i'll take a look at everything later when I get home..

quote:
There was not a flat rate added to balls, if that is your question.  Many prices have actually dropped.

For example, some viz-a-balls you would have paid $110.00 including shipping last week, now you will pay $99.99 Free Shipping.

However, prices have changed completely to reflect our new pricing structure.
--------------------
John Congdon
Chief Technical Office
bowlingball.com

http://www.johncongdon.com
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jls

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Re: bowlingball.com goes Free Shipping
« Reply #12 on: October 28, 2008, 04:41:57 PM »
quote:
We have taken our site to completely FREE Shipping on Every Item. Every Day.

We cut out all of the other fees that some other websites sell as well.
* No hidden packaging fees.
* No additional fees for insurance that is already included by the shipper.

We have also lowered prices on over 1000 items.

Check out the changes.  http://www.bowlingball.com
--------------------
John Congdon
Chief Technical Office
bowlingball.com

http://www.johncongdon.com



So after years of doing the above,  you now decide to come clean!!!!

Sounds like the end is near,  the ship is sinking,  are you still making $4 per ball?  I have notice a huge dropoff in outside balls being brought in for drilling.  

And companies like 900global, that do not allow their product "footballed" online, certainly can not be helping.  And more and more pro shops, each and everyday are finding out, what a pleasure it is to deal with them.  Instead of dealing with back stabbing dist. who play both ends against the middle.

And everytime a pro shop sells a 900global ball,  that is one less from the other ball companies being sold.  You know the ball companies that allow their product "footballed" online.

Pro shops are waking up.

have a nice day
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jls  Vote for good, not evil.
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jls

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Re: bowlingball.com goes Free Shipping
« Reply #13 on: October 28, 2008, 04:55:13 PM »
Dexter SST 8,  your price,....  $149.99 <<<<<< now changed to $138.99 as of 10-30-08.   Gee I sure hope you didn't lower that price because of me.

Bowling.com price.....  $139.99

My pro shop's price..... $139.95   wow, what a deal.

Back to the drawing board you go.  Looks like you missed a item or two.

BTW  bowling.com does carry Storm Streamline 3 ball rollers.

My shop does too,  but I noticed, you don't!!!!!


Talk is cheap

Viz a balls went down,   your kidding me right!!!!!
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jls  Vote for good, not evil.

Edited on 10/30/2008 5:18 PM
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scizzo

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Re: bowlingball.com goes Free Shipping
« Reply #14 on: October 28, 2008, 05:14:32 PM »
I love how you try to build your site up by trying to cut down other sites.  Like the supposed Hidden Packaging fee Im guessing at Bowling.com.  They have had that posted, not hidden, for as long as I have dealt with them.  And they give coupons out to take care of that cost to returning customer.  Your site has claimed Free Shipping all over the front page for a while now but it had only been on certain items.  How is that for hidden fees.  Bowling.com have basically had free shipping for me for over 3 years now with my coupons.  Im glad to see you guys finally catching on.  And the Shipping Insurance is Free at Bowling.com.  The Extended Insurance thats 2.99 means that if your item is lost, stolen or damaged, then Bowling.com sends out replacements immediately instead of making the customer wait through Claims that have to be issued through shipping companies.  If you don't want the extended insurance for 2.99 you get treated the same as Bowlingball.com customer that have problems with shipments.  And I like how the customer service is at Bowling.com.  You talk to people during their business hours about technical questions instead of leaving a message and waiting by the phone for someone to call back.  And you can enter specs which it sounds like you cant do on Bowlingball.com.  I will stick with with Bowling.com.  Better customer service!

Thanks
Scizzo
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