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Author Topic: Bowlingball.com issues??  (Read 1089 times)

Sawuser

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Bowlingball.com issues??
« on: December 14, 2006, 05:54:08 PM »
I just came here to post a big thank you to Bowlingball.com for another GREAT deal on a ball. Low price, perfect weight & specs that I requested, great product with fast FREE shipping. I'm a happy man!
But I started reading about some of the problems listed by other buyers & could hardly believe what I was reading. I purchased several balls from them in the past & have never ever had one problem.
Maybe they just got so busy in sales trying to satisfy all of the buyers because of all the great deals they just fell behind. Maybe!?
I'm sure they'll get the problems taken care of, because in my book they always have been & still are a CLASS seller!
--------------------
Righty
Think about it!

"_ _ _ _ _ _"mas
Christmas without CHRIST has no meaning
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bowlingball

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Re: Bowlingball.com issues??
« Reply #1 on: December 18, 2006, 09:15:59 AM »
Cbjdc,

With the statements you are making, it is making us look bad.  We have forwarded your information off to Ebonite.  We can not make them call you.  

It is my understanding that you just want to be contacted by someone from Ebonite.  I am sorry that you have not been contacted, but we can't force someone to pick up the phone.

Righty, thanks for the great words.

NorCal, please let us know about your experience.  I would like to put your nerves at ease, but you do not have a profile, so it makes it a little harder to look up your order.

--------------------
John Congdon
CIO
http://www.bowlingball.com (First Quality Products, Outstanding Prices)
http://www.bowlingdeals.com  (Seconds, Blems, X-Outs, X-Comps)
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directdrill

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Re: Bowlingball.com issues??
« Reply #2 on: December 18, 2006, 09:25:57 AM »
I have ordered from them in the past and had a good experience.  I ordered two items for my girlfriend for Christmas and it will be a split shipment.  I received tracking numbers for each.  One I am able to track, the other I am not.  This is making me a bit nervous, as it is a Christmas present.

On Edit:  Received both packages last night.  Was able to track the second shipment.  Must have been a problem on UPS' end.  Thanks bowlingball.com!
--------------------
Hook 'em Horns!

Edited on 12/18/2006 10:26 AM

Edited on 12/20/2006 8:20 AM
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bowlingball

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Re: Bowlingball.com issues??
« Reply #3 on: December 18, 2006, 10:39:14 AM »
Cbjdc,

I found out some more info.  You were emailed earlier in December from Ebonite.  They accidentally sent it to qmail.com, instead of gmail.com.

That is why you haven't received it.

Thanks,

--------------------
John Congdon
CIO
http://www.bowlingball.com (First Quality Products, Outstanding Prices)
http://www.bowlingdeals.com  (Seconds, Blems, X-Outs, X-Comps)
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notsohotshot

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Re: Bowlingball.com issues??
« Reply #4 on: December 21, 2006, 09:12:09 PM »
jOHN WHY DO YOU REPLY TO EVERYONES EMAILS EXCEPT MINE? i HAVE BEEN TRYING TO GET SATISFACTION FOR MY AUCTION FOR OVER A WEEK NOW. ALL I WANTED WAS TO TALK TO SOMEONE IN AUTHORITY ON THE PHONE,NOT BY EMAIL.ALL I GET IS THE ROYAL RUN AROUND AND ITS HAPPENED BEFORE.  MIKE GAULT  MRGAULT@COMCAST.NET 501-920-3467.iF YOU CAN'T HANDLE THE PROBLEM HAVE KEITH CALL.i WON AN AUCTION AND I WANT BB.COM TO HONOR THEIR SIDE OF THE CONTRACT JUST LIKE YOU WOULD WANT ME TO HONOR MY SIDE.THAT DOES NOT MEAN A SIMPLE REFUND.
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Gunny

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Re: Bowlingball.com issues??
« Reply #5 on: December 21, 2006, 09:23:11 PM »
yes, bowlingball.com is awesome.  i've never had a problem with them.  i just received my Toxic with exact specs...15lbs, 3 1/4oz top weight, and a 3" pin!  just perfect as always with them.  keep up the good work guys!

Edited on 12/21/2006 10:23 PM
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