I ordered a 3-4-5 option bag and a 100 piece roll of 1in black Brunswick tape from them.

My problem is with the tape. I have used Brunswick tape since I have started bowling. It has always been nice and thick, and actually adjusts the tightness of your thumb hole. Well the stuff I got is very thin, as thin as Valentino's  franken tape. Nothing I have ever seen from Brunswick before, It would take probably 3-4 pieces of it to equal your standard Brunswick black tape that i and others ahve always bought.

I sent them an email stating that what i got was unsatisfactory to what I have seen when buying it anywhere or any other time before. I was asking what i should do or if they could send me something to replace it. All I got was a email saying that I should return it, pay for the shipping and insurance and pay a restocking fee. Oh and they said it should have been what the normal brunswick tape is suppose to be like.

I will no longer do businesas with them again. If this would have been buddiesproshop all I would have done is call them and everything would have been squared away quick and accordingly, they would have probably told to keep the tape and they will check the product they have in stock and send me something similar or the same product that is of quality.

I am pretty disappointed because, I am not going to pay about the same I paid to buy it to send it back. Customer service is not what I thought they would have.
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What is sandbagging???