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Author Topic: Buddies is unbeatable for customer service  (Read 7512 times)

rackattack

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Buddies is unbeatable for customer service
« on: January 15, 2016, 11:10:28 AM »
Recently ordered a ball (Sinister,great priceand specs) and two bags of grips. One bag (10 grips) came right size,right color, but wrong style. I use turbo classics but got quads. Called Buddies and explained the problem. I had the correct grips delivered THE NEXT DAY. They probably took a loss to get them to me so quickly but I know who will have my online loyalty for my bowling needs. Thanks Buddies.
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vg7pin

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Re: Buddies is unbeatable for customer service
« Reply #1 on: February 24, 2016, 12:36:11 PM »
Buying from buddies is like doing business with your best friend.  Enough said...
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TDC57

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Re: Buddies is unbeatable for customer service
« Reply #2 on: February 24, 2016, 12:38:11 PM »
They are as good as it gets!
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suhoney24

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Re: Buddies is unbeatable for customer service
« Reply #3 on: April 20, 2016, 12:29:45 PM »
does anyone know how long they usually take to get an order out? it's only been about 2 days since i placed my order but figured it would be out a bit quicker since some people are saying they had their stuff delivered within 3 days of placing an order
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xrayjay

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Re: Buddies is unbeatable for customer service
« Reply #4 on: April 20, 2016, 12:40:22 PM »
Quote from: suhoney24 on April 20, 2016, 12:29:45 PM
does anyone know how long they usually take to get an order out? it's only been about 2 days since i placed my order but figured it would be out a bit quicker since some people are saying they had their stuff delivered within 3 days of placing an order

I'm in the west coast, 3 to7 days depending what I ordered. Grips, 3 days. Drilled ball, a week..but I've got a ball delivered in less than a week too....
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suhoney24

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Re: Buddies is unbeatable for customer service
« Reply #5 on: April 20, 2016, 12:45:15 PM »
i just ordered a pair of shoes, one of buddies shammy towels and a pack of wipes...and im in central pa so it could be a day drive for me to them
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Bowler19525

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Re: Buddies is unbeatable for customer service
« Reply #6 on: April 20, 2016, 01:05:49 PM »
Quote from: suhoney24 on April 20, 2016, 12:45:15 PM
i just ordered a pair of shoes, one of buddies shammy towels and a pack of wipes...and im in central pa so it could be a day drive for me to them

They also have a satellite store located inside Clearview Lanes in Mount Joy, PA.  They have a smaller inventory of items at the satellite store, but may have things like the towels and wipes in stock for future needs.  Might be worth a call to them to see what kind of items are regularly in stock at the PA store.
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suhoney24

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Re: Buddies is unbeatable for customer service
« Reply #7 on: April 20, 2016, 01:18:18 PM »
Quote from: Bowler19525 on April 20, 2016, 01:05:49 PM
Quote from: suhoney24 on April 20, 2016, 12:45:15 PM
i just ordered a pair of shoes, one of buddies shammy towels and a pack of wipes...and im in central pa so it could be a day drive for me to them

They also have a satellite store located inside Clearview Lanes in Mount Joy, PA.  They have a smaller inventory of items at the satellite store, but may have things like the towels and wipes in stock for future needs.  Might be worth a call to them to see what kind of items are regularly in stock at the PA store.
will look into that, thanks for the info
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djgook

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Re: Buddies is unbeatable for customer service
« Reply #8 on: April 21, 2016, 07:39:15 AM »
I do not mean to hijack,but what is the differents between finger grips. I know the  difference oval and round. I see you said something about turbo. I went on buddies web site and it all types of different ones. I am a very new bowler and the only finger grips I have are the ones I get from my local pro shope (regular round ones). I am a two handed bowler so which one would be great for me? Once again sorry for the hijack.
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AMF300bowler

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Re: Buddies is unbeatable for customer service
« Reply #9 on: April 21, 2016, 11:03:06 AM »
Where I live (Troy, MI), everything I order from Bowling.com is delivered the next day and I don't even have to pay for it. The stuff ships FedEx from Indiana and it moves rather quickly through the FedEx system.
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suhoney24

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Re: Buddies is unbeatable for customer service
« Reply #10 on: April 21, 2016, 12:46:23 PM »
I guess they had to order the shoes I wanted and then the shoes were supposed to be in today and my order sent out.....still waiting for a shipping notice
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vg7pin

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Re: Buddies is unbeatable for customer service
« Reply #11 on: September 20, 2016, 02:55:41 PM »
thank you Buddies for another customer service experience.
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