Well I just got another perfect order from Buddies Pro shop and I thought I'd share my positive experience for first time buyers who may have questions or doubts about buying equipment online:
I have been an online shopper for several years now, and the service, support and quality of products from Buddies is by far the best that I've seen from any online store.
From small items (towels, tools, etc.) to large items such as a ball spinner, balls and bags Buddies really shines.
Best of all is their online drilling service. If you know your specs this can't be beat! Chris has drilled several balls for me and the quality of workmanship and consistency of specs from ball to ball is beyond compare.
I live in the Bahamas and we have no pro shops here, so getting new equipment drilled was an often costly and inconvenient problem; but not any more! Chris even let me UPS undrilled balls from another vendor to him, punched them up and had them back to me in perfect shape and ready to roll in less than two weeks.
In addition, the staff at Buddies have excellent online communication with the customer to make sure that the order is just right before it ships. E-Mails are usually answered within minutes and certainly within 12 hours which is almost unheard of from some online vendors.
Their accomodating, friendly service and excellent products and craftsmanship will make Buddies my pro-shop of choice (both online and off) for years to come.
Thanks guys!