Sorry guys I just have to get something off my chest. I have ordered stuff from Buddies before and everything was great, but this time it was pretty bad. I order a Gravity Shift on 1/24/09 a Sat, I receive a ball on Thurs 30th. It is the wrong ball so I call on Friday and let them know about the mistake. I was told the right ball was going out that day, I know that UPS is closed on Sundays so I check the status of my order and as of today the ball will arrive on Wednesday the 4th. I thought they should have overnighted me the right ball since it was their fault not mine. I will continue to order through Buddies but this time I think they dropped the ball.
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Get busy living or get busy dying
Go Tigers Go!!!

You are an idiot.  Yes they did screw up, but you obviously have no idea how expensive it is to overnight a 16 pound box.  A lot of other online shops might not have even acknowledged the mistake, or make you pay return shipping, or not send the replacement right away, etc.  Do yourself a favor and delete this topic.

Don
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"You cannot change the stripes of a leopard."
~Emmitt Smith

This is one of the downfalls of purchasing from the internet.  If you want to save $$ on a ball by purchasing it from an online retailer you will have to wait for the ball, and if anything goes wrong you will have to wait for it to be corrected.  If my pro shop receives the wrong ball from their distributor, they can have another the next day!  I pay a little more to get the ball directly from my pro shop, but they guarantee pin pacement and I can get use the ball the very next day!!  It is worth the extra $10 to not wait for the ball and then wait to get it drilled.  Just my $.02.

BTW, Buddies should replace your ball at no cost to you, but they can't be expected to overnight the ball.  For example:

Shipping on 1st Ball $14
Shipping to return wrong ball $14
Shipping to send new ball $14

That's $42 of your purchase price they have to pay to make this correct.  I guarantee thet they are losing money on this.  You cant expect them to pay an additional $80 to ship the new bal next-day air.

They made an honest mistake....these things happen.  Haven't you made a mistake in the past?

They acknowledged the fact they made a mistake and have rectified the situation by sending you the correct ball.  If you wanted the ball overnighted to you, thats fine, but you should have talked to them and said that you would pay the extra cost to overnight a 16 pound box.  Otherwise, just be happy that they are making things right and enjoy the ball when it gets there.  Besides that, you are getting the ball cheaper than you would at the Pro-Shop.

Is there any legitimate reason why you absolutely have to have the ball next day?  Didn't think so.  Buddies are a stand up group of guys that wouldn't try to screw someone over.  The last time that I ordered a ball from them, they called me within a half hour to tell me that they didn't have the specs that I asked for and to ask if they could send me a ball that was close.  They didn't have to do that, they could have just sent me whatever they had...but they didn't....great customer service and I will never have a problem ordering from them.
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University at Albany 2007
    -Let's Go Danes-

ROTO GRIP - King of Them All
STORM - The Bowlers Company

Maybe 3 day service was called for not overnight unless that is what you paid for upfront.