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Author Topic: bowlingball.com price glitch?  (Read 1931 times)

Beef STL

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bowlingball.com price glitch?
« on: December 29, 2007, 05:35:03 PM »
Alright, so I'm having some troubles with bowlingball.com giving me a correct price on my order.

This first screen is a screen grab of my cart before I hit checkout:

http://img.photobucket.com/albums/v697/Diamantestl/bbdotcom1.jpg

Then, I hit checkout.  Everything remains the same, except my price at the very end is now different, and more expensive (yes, I do see that it's the price, minus the savings, plus the shipping, but it's still a different price):


http://img.photobucket.com/albums/v697/Diamantestl/bbdotcom2.jpg

Anyone have any ideas?  Should I e-mail them directly?  Thanks for any help.
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-Ricky-
Member of the St. Louis, Missouri USBC Adult Rankings

MORE Speed = LESS time to PANIC... But since tearing my Rotator Cuff... I'm panicking :-(

Current Arsenal: MoRich LevRG, MoRich Awesome Finish, MoRich Awesome Hook, Columbia 300 Wrath, Columbia 300 Tour Boss

Soon to add: Barbie Viz-A-Ball (ordered), Brunswick Twisted Fury

Edited on 12/30/2007 2:35 AM

Edited on 12/30/2007 2:39 AM
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gojr1815

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Re: bowlingball.com price glitch?
« Reply #1 on: December 30, 2007, 03:12:18 AM »
I was trying to check on placing a order. Have they always charges sales tax. I guess I will wait and see if the kinks get worked out of it. The total don't add up.
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Why Jr Why
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jkiser01

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Re: bowlingball.com price glitch?
« Reply #2 on: December 30, 2007, 04:15:13 AM »
I have placed 3 or 4 orders the past couple of weeks and the first cart price is never right, but when you go to pay, its always the correct price. I have added it up and the final cart price is always correct. They only charge tax if you live in FL I believe. I was not charged tax on any of my orders.
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My first child.. Hannah Allison Kiser born 4/30/2007... My little angel..

Edited on 12/30/2007 5:15 AM
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gojr1815

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Re: bowlingball.com price glitch?
« Reply #3 on: December 30, 2007, 06:46:15 AM »
When I went to check out they would not allow the 20% off plus the new year deal both. Then they wanted to add sales tax. I did not remember ever paying sales tax before. By the way I live in Iowa.
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Why Jr Why
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charlest

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Re: bowlingball.com price glitch?
« Reply #4 on: December 31, 2007, 05:21:50 AM »
The math says $64.20 total. I am not sure why you are questioning it?

The intermediate programming error on the initial page was not the FINAL Bill, and you even realized that the first page's dollar amount was/is wrong.
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jkiser01

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Re: bowlingball.com price glitch?
« Reply #5 on: December 31, 2007, 05:34:26 AM »
I have not paid sales tax on 5 orders I have placed the past month and it allowed me to use the 20% off and the $10 new years discount with no problem on my last order. I used the XMAS15 with the 20% Christmas offer as well.

quote:
When I went to check out they would not allow the 20% off plus the new year deal both. Then they wanted to add sales tax. I did not remember ever paying sales tax before. By the way I live in Iowa.
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Why Jr Why

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My first child.. Hannah Allison Kiser born 4/30/2007... My little angel..
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ThongPrincess

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Re: bowlingball.com price glitch?
« Reply #6 on: December 31, 2007, 07:08:59 AM »
quote:
The math says $64.20 total. I am not sure why you are questioning it?

The intermediate programming error on the initial page was not the FINAL Bill, and you even realized that the first page's dollar amount was/is wrong.


What I see as the problem is he is not getting 20% off the total bill.  20% of $65.91 would be $13.18 making the  discounted subtotal $52.73 plus shipping $9.49 and a grand total of $62.22.
--------------------
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strikeordie

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Re: bowlingball.com price glitch?
« Reply #7 on: December 31, 2007, 07:21:18 AM »
64.20 is the correct price. The rosin bags are not on sale. Therefore you have to subtract 9.98 from the total when calculating the 20% discount.

Edited on 12/31/2007 8:28 AM
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Beef STL

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Re: bowlingball.com price glitch?
« Reply #8 on: December 31, 2007, 12:36:28 PM »
As I said in the original post, I realize that the second price is the correct price of the total, minus the 20% stuff on sale, plus shipping.  I'm just wondering if it's something I should e-mail them about.
--------------------
-Ricky-
Member of the St. Louis, Missouri USBC Adult Rankings

MORE Speed = LESS time to PANIC... But since tearing my Rotator Cuff... I'm panicking :-(

Current Arsenal: MoRich LevRG, MoRich Awesome Finish, MoRich Awesome Hook, Columbia 300 Wrath, Columbia 300 Tour Boss

Soon to add: Barbie Viz-A-Ball (ordered), Brunswick Twisted Fury
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bowlingball

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Re: bowlingball.com price glitch?
« Reply #9 on: December 31, 2007, 12:56:30 PM »
I would have appreciated an email about it, but it is all fixed.  As you have seen, the discount on the "Cart" page was being subtracted twice.  But the second page was correct.

As far as Sales Tax, we do have to charge Sales Tax on Florida orders.


--------------------
John Congdon
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http://www.bowlingball.com (First Quality Products, Outstanding Prices)
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Dan Belcher

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Re: bowlingball.com price glitch?
« Reply #10 on: December 31, 2007, 02:20:57 PM »
quote:
Quote
I would have appreciated an email about it, but it is all fixed.  As you have seen, the discount on the "Cart" page was being subtracted twice.  But the second page was correct.

He would have appreciated an E-mail. WOW. thats a great way to talk to people. What a company.
Except he had a good point.  If you're having problems with their website, most companies would like to be directly informed quickly so they can fix it, instead of finding out about it later on!
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n00dlejester

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Re: bowlingball.com price glitch?
« Reply #11 on: December 31, 2007, 02:28:57 PM »
quote:
quote:
Quote
I would have appreciated an email about it, but it is all fixed.  As you have seen, the discount on the "Cart" page was being subtracted twice.  But the second page was correct.

He would have appreciated an E-mail. WOW. thats a great way to talk to people. What a company.
Except he had a good point.  If you're having problems with their website, most companies would like to be directly informed quickly so they can fix it, instead of finding out about it later on!


+1
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