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Author Topic: Dougsproshop.net (# 1 in customer service) IMO  (Read 1099 times)

tommymo

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Dougsproshop.net (# 1 in customer service) IMO
« on: March 09, 2004, 08:04:41 AM »
I had been looking for a bowling ball for quite some time now. I looked at ballreviews.com and bowlingballreviews.com for insight on many of today's balls. I was stumped, my options were endless. Finally I narrowed the search down to two companies, Lane 1 or Hammer. I decided I needed a little more info so I e-mailed Doug. I told him what I had and told him the hole I had between my arsenal. He reccomended the Hammer Sling Blade and Big Blue.

At first I was reluctant, but I wanted to try a new proshop and something told me to go to Doug. He was GREAT. I asked him all sorts of questions while he drilled the balls up. He didn't act like I was bothering him, like most of the other shops I've been to did. He took the time to answer everything I threw at him. At the end he even told me that if the balls didn't do what I expected them to or if there was a problem with the fit, to send them right back and he would drill me another. He's my proshop guy from now on!!!!! Even if I have to drive 4 hours to get to his place
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the hell if i know
Tom M.

 

Doug Sterner

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Re: Dougsproshop.net (# 1 in customer service) IMO
« Reply #1 on: March 13, 2004, 07:34:31 PM »
It's always a pleasure to meet people from the site here and Tom is a great guy and I thank him for the opportunity to earn his business.

Next time though remember.....lose the Hammers and get some Saws :-)
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Doug Sterner
Doug's Pro Shop
Owego, NY
http://dougsproshop@aol.com
www.dougsproshop.net

The Cherry is the Bomb

but the Nugget is Golden!!!

Now accepting VISA/MC and Discover for your purchases
Doug Sterner
Doug's Pro Shop
Owego, NY

Proud Member of the NRA
Fighting to uphold the Constitution of the U.S.

tommymo

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Re: Dougsproshop.net (# 1 in customer service) IMO
« Reply #2 on: March 14, 2004, 07:50:38 PM »
Got NO problem goin with a saw the next time, I'll just have to save money for gas tho!!!  

P.S. Doug if you get a used Saw in descent shape let me know I might take it off your hands!

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the hell if i know
Tom M.