I have been wanting to do an IT system. I sent them a ball that was the best fitting ball I had. Provided my specs which they did verify. Bought a ball from them along with changing over to the IT on the ball that was sent. Everything was spot on!  Now to start the process of changing over my other equipment. Definitely a positive experience. Chris was awesome, excellent communication throughout. I would certainly not doubt going to them to drill new or have them work on current equipment you own. Even though they are miles and miles away, they treated me with respect and answered all questions I asked.

Based on everyone's experience, how long have you had to wait for a ball to be drilled and shipped after ordering from Buddies?

Both balls I ordered were drilled in 1-2 days, but needed 5 days to ship to me. Just ask them what the current backlog is. They have been straight up with me so far on timing.

I had 2 balls drilled and shipped by Buddies last year at 2 different times. I live in OK, so it take a week (5 working days) to recieve a ball  once it si shipped. I am sensitive to feel, so  I always request that Chris drill my balls because he is so accurate with the span and pitches . The first ball it took approx 10 days to receive it. The second ball approx 14 days because Chris was having to participate in some type tournament thing at the time, so it took longer. However it was worth the wait becasue of the accuracy of his drilling.

Chad is really great at helping and answering questions, so when ever I have a question about anything, I always communicate with Chad.

Most likely a coincidence, but a couple hours after I posted my question on this board, I was contacted by Tim regarding my ball. He asked several questions and seemed very invested. He stated he would get the ball punched up tonight and sent out tomorrow.

Very impressed by their willingness to contact each customer to ensure each order is exactly to the customers specifications. I am excited to get the ball as this is the first one I have ordered online. If ball fits well and is a match to my specs and layout requests, I will definitely be a repeat customer. Based on the detail of his questions, I am confident that Buddies is a very professional company.

With the Drill20 coupon and free shipping, the deal is close to impossible to beat.

Really like buddies pro shop I went there twice all nice guys.....very help full...nothing but praise...think about going this spring or summer

Several weeks ago, I had a motiv ascent apex ball that was shipped to me, and it was stolen, I contacted UPS on the matter, and they were no help...

Contacted Chad, who in-turn, called them directly to find out if they replace, needless to say, I moved on from it, chalked it up as a loss, only to see that Chad had called me tell me that he has shipped me another one for my inconvenience ( was not home when package was delivered to me and was left at my apartment door).

Buddies is a class-act, and they will ALWAYS recieve my business,I HIGHLY recommend them!!!!

I have purchased numerous balls from them and the turn-around time has been less than one week.  Great sales, accurate drilling and professional.