win a ball from Bowling.com
« previous next »
Pages: 1 [2]

Author Topic: BUYLANE1...anyone dealt with  (Read 15278 times)

Bowl_Freak

  • Hero Member
  • *****
  • Posts: 1216
BUYLANE1...anyone dealt with
« on: April 03, 2017, 10:16:02 AM »
Ordered a bottle of 8oz Secret Sauce last week Monday and tracking number provided to me was a dud. Been asking for tracking updates for last couple of days and hasn't responded with updates or a different USPS tracking number. Late last week they said i should have it by Friday/Saturday but he/she wasnt sure. Emailed Friday and no response. Just sent another email today and see if they respond today.
Logged

 

charlest

  • Hero Member
  • *****
  • Posts: 24526
Re: BUYLANE1...anyone dealt with
« Reply #16 on: April 10, 2017, 07:46:07 PM »
Quote from: Bowl_Freak on April 10, 2017, 07:11:16 PM
And yet another response after requesting my money back.
"I'm trying to run a business and be profitable, no different than any other company. They all cut spending in areas they can get away with. We're doing our best to handle the situation as best we can, but unfortunately we're not as big s company as we used to be. We've shipped out hundreds of bottles of this product, and 99% of time the US Postal Service has delivered the package.

We're sorry you didn't receive the product on time, but it's not our fault and we've been in communication with you the whole way, considering the person has been in the hospital out sick for a few days as well. You'll get this awesome product shortly and will love the results.

Sincerely,
Lane #1 "

All I asked for was a refund but seems they are unwilling to accommodate.

Sounds like low life, pond scum to me.
Logged
"None are so blind as those who will not see."

Impending Doom

  • Hero Member
  • *****
  • Posts: 6288
Re: BUYLANE1...anyone dealt with
« Reply #17 on: April 11, 2017, 09:06:14 AM »
Quote from: Bowl_Freak on April 10, 2017, 07:11:16 PM
And yet another response after requesting my money back.
"I'm trying to run a business and be profitable, no different than any other company. They all cut spending in areas they can get away with. We're doing our best to handle the situation as best we can, but unfortunately we're not as big s company as we used to be. We've shipped out hundreds of bottles of this product, and 99% of time the US Postal Service has delivered the package.

We're sorry you didn't receive the product on time, but it's not our fault and we've been in communication with you the whole way, considering the person has been in the hospital out sick for a few days as well. You'll get this awesome product shortly and will love the results.

Sincerely,
Lane #1 "

All I asked for was a refund but seems they are unwilling to accommodate.

Or Lane 1 could just sell bowling balls for a reasonable price. Better to have customers at a slight profit than no customers at a huge profit.
Logged

charlest

  • Hero Member
  • *****
  • Posts: 24526
Re: BUYLANE1...anyone dealt with
« Reply #18 on: April 11, 2017, 11:01:40 AM »
Quote from: Impending Doom on April 11, 2017, 09:06:14 AM
Quote from: Bowl_Freak on April 10, 2017, 07:11:16 PM
And yet another response after requesting my money back.
"I'm trying to run a business and be profitable, no different than any other company. They all cut spending in areas they can get away with. We're doing our best to handle the situation as best we can, but unfortunately we're not as big s company as we used to be. We've shipped out hundreds of bottles of this product, and 99% of time the US Postal Service has delivered the package.

We're sorry you didn't receive the product on time, but it's not our fault and we've been in communication with you the whole way, considering the person has been in the hospital out sick for a few days as well. You'll get this awesome product shortly and will love the results.

Sincerely,
Lane #1 "

All I asked for was a refund but seems they are unwilling to accommodate.

Or Lane 1 could just sell bowling balls for a reasonable price. Better to have customers at a slight profit than no customers at a huge profit.

You'd think they'd have learned Economics 101 by now.
"Sell 1 ball at $300 or sell 50 balls at $150 - which makes you more profit?
Logged
"None are so blind as those who will not see."

xrayjay

  • Hero Member
  • *****
  • Posts: 2686
Re: BUYLANE1...anyone dealt with
« Reply #19 on: April 11, 2017, 11:01:54 AM »
Email should of read....

"We greatly apologize for the experience you are having with this transaction. Though, some times things happen beyond our control, I will be happy to refund your money and make sure you still receive our product."

Sincerely,

Not Lane #1

No need the other bull kaka, keep it short and sweet.




Logged
Does a round object have sides? I say yes, pizza has triangles..

aka addik since 2003

itsallaboutme

  • Hero Member
  • *****
  • Posts: 2011
Re: BUYLANE1...anyone dealt with
« Reply #20 on: April 11, 2017, 12:45:16 PM »
When you are a boutique brand there are no simple economics.  You either have to be premium or the lowest price.  At the mid point you compete against the big brands and you will never out market them.  They had their time having a little niche, that time has passed.  Pricing a ball as high as they did is just a last ditch cash grab for the diehards that had to have the next Lane 1 ball
Logged
Pages: 1 [2]
« previous next »