well.. as a former pro shop employee, i would have to say that the internet has an unfair advantage in sales. when you take into consideration that to go into a proshop and purchase a ball ($135.00 - ebonite nvs, add drilling $35.00 incl grips and slugs, and tax, it comes to about $190 and change), but when you purchase online ($90 questimate, $40 drilling, grips and slugs) thats about $130.00. thats a savings of about $60.00. thats hard to compete with. also i find that there are some proshops shops that don't take the time to go the extra mile. I.e. ball plug work with an emphasis on color match. unless the ball is black or a dark color, i don't see many proshops color match the plug work. is it because its too difficult or are they just lazy. because i worked a proshop that took pride in color matching the plug work, i got spoiled with the HIGH QUALITYof workmanship. does anyone know of any proshops that color match. the only one i can think of was advantage proshop, showplace lanes euless texas.
not to get off the subject here, but the one advantage to getting a ball at a pro shop is you get a little more personal attention, and some immediate feedback, plus if the proshop is in a bowling alley, they can see you throw, how you throw and offer suggestions, whereas you don't get that off the internet. so there are pro and cons to both, and both will survive if they can work together.
af