I wonder what percent of BRs have ever ordered from Buddies? Of that, I wonder what percent were repeat customers? I'd bet my bowling arm that the percentages are HIGH.
Chris and Bill, I would highly doubt that any negative pub on this site in particular would carry much weight with the users. You guys are what a lot of other places wish they could be.
I love the fact that you guys sweat it out over a single negative comment on this board! I am still pretty new to this site, but I have never seen a negative comment that wasn't addressed or logically explained. BTW I am in the repeat customer category; just received 3 Lane #1 balls all exactly as requested. Thanks!