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Author Topic: supergrit.com (positive feedback!)  (Read 1226 times)

charlest

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supergrit.com (positive feedback!)
« on: June 09, 2008, 10:12:12 AM »
I know they are not an online pro shop but they have bene recommended as having the cheapest prices for Abralon. That price may come at another higher cost, if my current experience holds true.

I ordered 2 types of Silicon Carbide wet/dry sandpaper, a bunch of each. What I received was not what I ordered in both cases. I sent their customer service an email on Thursday afternoon. So far, Monday evening, 7 PM, I have received no reply. I'm getting the feeling I'll have to pay return shipping for their mistake and I'll have to call them directly to get any sort of response.

Tuesday, 6/10/08
Patience is sometimes rewarded. I got an email from them today, telling me they sending the right stuff and a a return label for me to return the wrong stuff. I thanked them and will say here, once again,
"It's not the mistake you make that hurts you it's how you try to fix it which will make you or break you."

I'd say Supergrit.com came through in "Buddies" fashion. Kudos to them!

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"None are so blind as those who will not see."
Unofficial Ballreviews.com FAQ

Edited on 6/10/2008 1:21 PM
"None are so blind as those who will not see."

 

stormslinger

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Re: supergrit.com (positive feedback!)
« Reply #1 on: June 09, 2008, 06:31:50 PM »
I have made two purchases through them and both were good transaction.
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R.I.P. BIG ERN

the hard part of bowling is that you have a large ball and a small target....I wish I had a small ball and a large target.--T-Rich
R.I.P. BIG ERN

mrbowlingnut

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Re: supergrit.com (positive feedback!)
« Reply #2 on: June 09, 2008, 06:35:28 PM »
Someone posted one of these online guys were ceasing selling abralon pads cannot remember if them or toolpeddler.

azguy

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Re: supergrit.com (positive feedback!)
« Reply #3 on: June 09, 2008, 07:24:59 PM »
Sorry to hear that, I've never had any problems with supergrit in the past. Going to make another order next week, guess I'll see.

toolpeddler is out of business now.
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az guy aka: R & L Bowlers Pro
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charlest

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Re: supergrit.com (positive feedback!)
« Reply #4 on: June 10, 2008, 01:21:07 PM »
ttt (edited for follow-up)
"None are so blind as those who will not see."