Nicanor
In essence you are supporting what I have been saying, how so you may ask. Well simply put as a manufacturer I can not rely on the consumer to be as knowledgeable as a pro shop operator, secondly if the operator is not up to snuff on the product he should have less customers and eventually go away. They do have an orginazation IBPSIA were Pro hops are trained and educated. We communicate on a daily bases with shop operators and convey information to them, things we may have heard in the field as well as what our tests have shown. My safety valve is the shop operator, if the consumer wants control of the ball and drilling he can tell the shop that. We never want to be the reason the consumer went to the shop guy and told him he was wrong because that will be the quickest way for us to get booted out of his shop. A shop guy is the second set of eyes to help determine what the bowler actually needs. The info on the internet in many cases paints a rosy picture and the marketing hype gives a false since of security. I'd rather bowlers purchased less balls and got what they wanted and than built an arsenal based on a sound foundation than to keep taking shots in the dark hope to stumble on the right combination.
A quick story, a man sitting at his desk after doing yard work is on the internet feels pains in his chest he immediately logs on to web md, he types in what he feels are the symptoms, "pain in chest". Up pops several possibilities, one is muscle strain, he goes with that one since he had just done some work outside, than calls the doctor who tells him he ,may be having a heart attack get to the hospital. He is sure based on his Web information that it is a muscle strain, what does the doctor know!!! the web wouldn't lie. 2 hrs later he is pushing daisy. In a life threatening situation we listen for the most part to the experts but since the penalty of the next ball purchase isn't as severe we feel we know more than the shop guy. Bowlers should ask themselves how many years and dollars have they wasted in search of the perfect ball, drilling etc. Are they the ones creating this confusion by simply not listening to the experts.
Nicanor I am not directing this at you or any other individual, I do not know you nor do I have any idea how knowledgeable you are. I assume everyone is not the expert and always recommend them to see a local pro shop for help.