i agree with Niconor about pro shop operators not knowing everything they should, i am the one that told the operators of the pro shops in both houses i bowl at about the columbia buyout, they had no idea about it, and this was over a month after it happened, i also told them about 900 Global(then 300 Global) and neither pro shop knew anything about you guys opening a new company, they had no idea that the Dynarooz were changing names or that Phil was in charge of those
and the guy who runs the shop at my main house is IBPSIA certified, and he knows quite a bit about drilling, but knows nothing about the newer balls, i go in talking to him all the time about new balls he gets in, and ill say what type of cover it is or what core is in it or the reaction shape of the ball and he will go look up in the book to make sure im right about it
just because someone runs a shop and is IBPSIA certified doesnt make them more knowledgeable than us bowlers
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