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Author Topic: Inquiries about staff positions  (Read 12392 times)

newguy

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Inquiries about staff positions
« on: August 24, 2013, 08:35:10 PM »
With Radical and the PBA announcing our participation in product registration I have been flooded with staff requests. I have often wondered what makes a bowler think they are qualified to simply send in a request to be put on staff.
Our staffers have to be able to increase company sales, not just throw balls and bowl in tournaments.
Our game has really changed, when a request comes in and the player says he a has 20 300's and 8 800's and averages 230. He feels that is good enough to get on staff. Am I missing something. There are 10 guys in my league with the same resume. What sets a player apart to be considered for staff?
We use the Brunswick Product specialists as our scouts. They are the best at picking talent. They are in constant communications with shop owners, they bowl regionals some are even Hall of Famers. Most requesters are just taking a shot, but really, we don't need to be just giving balls away especially in this market. Now don't get me wrong, Radical Bowling Technologies has hit the ground running and have really made an impact but our policy is still the same. We will find you if you are staff worthy.  Not to sound crass but if you are that good we'd have known about you.
I'd love the opinions of the Forum.
Thanks
Phil

 

milorafferty

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Re: Inquiries about staff positions
« Reply #1 on: August 24, 2013, 09:00:30 PM »
What's wrong with thanking them for their interest in your company and telling them you will be in touch if you decide they fit what you are looking for. As I understand it, you are the owner of the company. If that is the case, maybe you should have someone else do your public relations work for you. The tone of This post shows poor judgement in my opinion.
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newguy

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Re: Inquiries about staff positions
« Reply #2 on: August 24, 2013, 09:05:10 PM »
What's wrong with thanking them for their interest in your company and telling them you will be in touch if you decide they fit what you are looking for. As I understand it, you are the owner of the company. If that is the case, maybe you should have someone else do your public relations work for you. The tone of This post shows poor judgement in my opinion.

I do thank everyone and respond my self. As I do here. Just because I'm not a smiley face guy doesn't mean my tone shows poor judgment. I am just stating facts and asking for opinions on what makes a player feel they are qualified to be on a staff. So do you have an opinion on the question or just my manner of presenting it. ;)
« Last Edit: August 25, 2013, 10:32:46 AM by newguy »

milorafferty

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Re: Inquiries about staff positions
« Reply #3 on: August 24, 2013, 09:14:03 PM »
Just the way it comes across in your post. I completely understand where you are coming from. If that 230 isn't on TV at least once a year and has no other connection thats helps to move your product, then it would be a poor investment to have them on staff. But inferring potential customers wasted your time isn't going to move product either.
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"If you don't stand for our flag, then don't expect me to give a damn about your feelings."

kidlost2000

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Re: Inquiries about staff positions
« Reply #4 on: August 24, 2013, 09:21:54 PM »
Most contracts I've seen go to proshop employees so they can help push products in the shop. Other companies have said as much. It makes sense. They are referred to simply as proshop contracts in my neck of the woods.

The other typical contract is for guys who bowl regionals. Typically because of the number of events bowled along with success in these events gets them a deal. Many of the regional guys also work in proshops.

It makes sense.  I think many bowlers think they are much better then the local proshop guy and deserve the contract. They miss the part about who will be able to have more sales impact.
…… you can't  add a physics term to a bowling term and expect it to mean something.

Matt Fortney

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Re: Inquiries about staff positions
« Reply #5 on: August 25, 2013, 10:12:26 AM »
Just out of curiosity, why do you assume that your Brunswick product specialists are capable of giving you an unbiased opinion on who is, or is not capable of driving sales? Seems like a recipe for the good ole boy system to me. Creating a staff full of the buddies of those specialists. I for one, believe that there are many people in my area who would drastically increase sales with a staff position. To my knowledge, however, none of those capable bowlers have ever met a Brunswick sales specialist.

Like I said, just curious, I mean no offense. Just maybe touching on something you hadn't yet considered.

Matt

newguy

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Re: Inquiries about staff positions
« Reply #6 on: August 25, 2013, 10:32:14 AM »
Great question Matt. Our Product specialist are in contact with pro shops on a daily bases either by phone or in person. Nearly all of them bowl competitively and are in contact with competitive bowlers in their area. Most importantly I give them criteria for a staff member as well, so combining the info from the shop, the connection with the local competition and our company criteria we find the right guy. My dilemma is that since Thursday I received over 40 emails requesting info about staff positions. That in itself is not the only issue. One guy sent the same email to Radical, DV8 and Brunswick stating how he liked the way the balls look going down the lane and is certain they would work for him and how he could improve our sales. He had never even thrown any of them.
So I posed the same question " What makes a guy think that simply by sending in an email stating a few fact about his scores etc. would entitle him to a staff position costing the company thousands of dollars a year"?
Has the culture changed so much that this is simply the way it is. Have the new start ups used this method to get people to throw their product. I'm looking for opinions from you guys, we have always had open communications.

newguy

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Re: Inquiries about staff positions
« Reply #7 on: August 25, 2013, 10:37:17 AM »
Just the way it comes across in your post. I completely understand where you are coming from. If that 230 isn't on TV at least once a year and has no other connection thats helps to move your product, then it would be a poor investment to have them on staff. But inferring potential customers wasted your time isn't going to move product either.
You see that's the whole point, if they become staffers and are not really qualified are they really potential customers. For instance if you had emailed me and said you had been throwing Radical balls since we started the company and had great success, felt you were influential in your area to help promote the brand and were looking for an opportunity to help the company. This I could look into, you never said staff or free. Most are simply looking for free stuff, do you agree?

Matt Fortney

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Re: Inquiries about staff positions
« Reply #8 on: August 25, 2013, 10:47:19 AM »
That makes sense. Personally, I think you get that type if communication for a few reasons. One, I think a lot of people think they are better, and more well liked than they are. Of those emails you got, I'll bet there are a few players who would make great staff players, and would be worth the investment. Majority though, I assume are searching for a handout.

One suggestion that I have for you is select your staff once per year, stating clearly on the site that your application will not be considered if it isn't received in the pre-determined time frame for applications. On the standard application that you have staff hopefuls complete, you can make sure that whatever issue is most important to you is addressed. "How will you drive equipment sales in your area?" Stuff like that.

It seems that would put the control back into your hands, limiting the number of emails you receive, and also giving you the opportunity to have the hopefuls answer the questions that are most important to you.

I've yet to throw any Radical equipment personally, partly because I haven't seen any being thrown in my area, but seeing you ask questions and get feedback from us on here is definitely a plus. I appreciate open communication with the customers. For that, thank you.

Matt

s1nger1

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Re: Inquiries about staff positions
« Reply #9 on: August 25, 2013, 10:57:18 AM »
This is just my 2 cents worth. Brunswick has a poor share of the market in my area. To my knowledge. I am one of two people who throw Radical in my area. I go to tournaments all around but I never see Radical or Brunswick stocked in any of the proshops in my area. My thoughts of staffers have always been a bit different than most. While it makes a good business plan to put the products in the hands of people who can make it look good. My thoughts would be to put it in the hands of people who can open up a new marketing area. Bring it into a new area, and can show off a product that doesn't exist in a current market. The staffers in my area are all the local proshops which which limits the general public chances to see up and coming equipment companies and their products. Making proshops staff members is good business plan. This means they will push the product they are signed with and shy away from other companies. Thus keep the product line secure in their area. Now I will admit I am a Radical fan and have been a customer since Dynothane days. Would like to see them expand in my area but with the all proshops having contracts to carry certain equipment it isn't likely. I think this concept needs to be shaken up a bit and changed but that is just my two cents.
« Last Edit: August 25, 2013, 03:58:47 PM by s1nger1 »

Jason Kovack

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Re: Inquiries about staff positions
« Reply #10 on: August 25, 2013, 11:14:05 AM »
I have to chime in on this.  First off Phils comment about staffers is right on the mark.  It might not be what people want to hear but it is the truth.  Staffers are a companies biggest marketing tool and they have to be able to sell balls.  There arent many guys that run ball companies that come on these forums to give their opinions and knowledge.  I know we have busted our butts in our shop to get the word out on Radical balls.  After showing a few people what these balls can do, they are selling like crazy.  There really is no better line in bowling than Brunswick, DV8 and Radical IMO.  From a proshop operators standpoint, you can stock all the Brunswick, DV8 and Radical balls and be around the same number of balls (if not less) than the number of balls in Storms line.  No brainer for us. 
Jason Kovack

DV8 Regional Staff
www.ballreviewscanada.com

The opinions expressed are solely those of the writer and not of Brunswick Corporation.

s1nger1

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Re: Inquiries about staff positions
« Reply #11 on: August 25, 2013, 11:15:11 AM »
Just the way it comes across in your post. I completely understand where you are coming from. If that 230 isn't on TV at least once a year and has no other connection thats helps to move your product, then it would be a poor investment to have them on staff. But inferring potential customers wasted your time isn't going to move product either.
You see that's the whole point, if they become staffers and are not really qualified are they really potential customers. For instance if you had emailed me and said you had been throwing Radical balls since we started the company and had great success, felt you were influential in your area to help promote the brand and were looking for an opportunity to help the company. This I could look into, you never said staff or free. Most are simply looking for free stuff, do you agree?
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JohnP

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Re: Inquiries about staff positions
« Reply #12 on: August 25, 2013, 02:03:36 PM »
Quote
Great question Matt. Our Product specialist are in contact with pro shops on a daily bases either by phone or in person.

I'm sure this is true, but suspect it is limited to the high traffic areas.  I have been a pro shop operator in a 20 lane center located in a rural area for over 10 years.  I have never had a call from any ball company's representative, or any other contact that was initiated by the company rep.  I did have one call and visit from our supplier's (Classic) rep about 8 years ago.  And several of the Brunswick staffers that participate here were very helpful in getting a ball replaced under warranty for one of my customers, but I initiated the contacts.  I've followed Radical here and on bowlingchat since Mo became involved, and I've just ordered the first Radical ball, a Yeti, for a customer and hope to drill it next week.  If it is as good as I hope it will be I'll probably sell several more.

Please understand, I have no interest in being a rep, I want to be able to recommend any ball I think will fit my customers' game.  I just wanted to point out that there may be an area for improvement with the small shops around the country.  --  JohnP

kidlost2000

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Re: Inquiries about staff positions
« Reply #13 on: August 25, 2013, 03:52:05 PM »
Great point JP. Some of that falls on the distributors as well. If you have small sales, especially little or none of one brand they may never send someone to find out why and try and correct or boost those numbers.
…… you can't  add a physics term to a bowling term and expect it to mean something.

northface28

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Re: Inquiries about staff positions
« Reply #14 on: August 25, 2013, 04:29:17 PM »
What's wrong with thanking them for their interest in your company and telling them you will be in touch if you decide they fit what you are looking for. As I understand it, you are the owner of the company. If that is the case, maybe you should have someone else do your public relations work for you. The tone of This post shows poor judgement in my opinion.


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