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Author Topic: Radical Double Tote Defective  (Read 2316 times)

TonyinPortland

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Radical Double Tote Defective
« on: February 13, 2015, 09:43:30 AM »
One of the 2 Radical Double Totes I purchased in August, where the should strap attaches to the bag, it ripped.  It should be a simple repair, but in order to get the warranty fix, I have to pay to ship it across the country and if they say it is my fault, pay to ship it back.

I will try to get it fixed locally, but was wondering if anyone knows if I have any other recourse through Radical?

 

billdozer

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Re: Radical Double Tote Defective
« Reply #1 on: February 13, 2015, 10:11:23 AM »
If you're paying shipping I'd just get new ones. 
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Steven

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Re: Radical Double Tote Defective
« Reply #2 on: February 13, 2015, 10:46:42 AM »
Where did you originally buy it from? If it was through your pro shop, they should facilitate repair/replacement without you having to do anything.

JohnP

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Re: Radical Double Tote Defective
« Reply #3 on: February 13, 2015, 12:03:46 PM »
If you decide to have it repaired locally try a shoe repair shop, I think they will have the equipment/supplies to repair it.  --  JohnP

TonyinPortland

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Re: Radical Double Tote Defective
« Reply #4 on: February 14, 2015, 11:18:34 AM »
I am going to try the shoe repair next week.  Thanks!