One of the 2 Radical Double Totes I purchased in August, where the should strap attaches to the bag, it ripped. It should be a simple repair, but in order to get the warranty fix, I have to pay to ship it across the country and if they say it is my fault, pay to ship it back.
I will try to get it fixed locally, but was wondering if anyone knows if I have any other recourse through Radical?