12xsech,
We are sorry to hear that your expectations weren't met. Im an old time bowler from the early 70's, i always believed/believe that the ball is always the same and the only variables was the house conditions and the bowler throwing the ball. With that said supplying your stats from the beginning would've helped. You even got a staffer here willing to review your layout. Venting is ok but don't put down a ball without trying everything. I own +200 balls, i learned if a ball wasn't performing up to my standards that i had options from polishing, re-pitching, surfacing, weight hole placement, etc. What i could do as a bowler ranged from hand positions to speed and release choices. I recently bowled the States with a Reax on flooded conditions and shot a 138 on game#1. I then changed lines, speed, and release and ended up winning almost every division afterwards and getting most of the sidepots as well. Im not better then you are, but we need to explore other options over TIME before condeming.