I've bowled for 50 years and never had a cover crack. I know that's hard to believe, but it's true. I try to treat my equipment well and keep it from extremes...

So, please forgive my newbie question, but....

There I was, carrying my new (3 games) Radical Torrid Affair into the house from the garage. I dropped it (about 3-4 ft) onto the garage floor. Caught it on the bounce, not bad for an old man... No big deal, not the first ball I've dropped.
I got into the house and just for the heck of it checked the ball. I'll be damned, first cracked cover in my life...
If it's my bad, then my loss. No worries... If it's unusual and a warranty claim, then I'll see what happens.
But is it really that fragile?
Thanks in advance for the feedback. New experience for me.

I'd send a message to Newguy to see what he says.  Wouldn't hurt to ask.  It does not appear to be a manufacturers defect though based on what you said happened.  Anything can happen when a ball is dropped from that height.  Accidents happen and  unfortunately it happened to you.   

Try your shop guy first, he may be able to go through his dist. If not that call the manufacturer, they will most likely want pictures but I have had very good luck with most all brands even when it was questionable why the ball cracked. It's a least worth a phone call or two.

I appreciate the replies. Not only was this my first Radical ball, it was also my first time drilling at Buddies (and they did a good job...), so going to the Pro Shop might be harder...
I agree it seems odd, although anything can happen and I fully understand that it was my bad to drop it. On the other hand, I've done it before. I almost didn't even check, but glad I did. Will tickle this thread when I have a final answer....

Contact Buddies, attach a copy of your purchase receipt, send a pic of the crack and serial number.  Brunswick is very good about warranty issues.

Buddies has excellent customer service has replaced several balls for a friend of mines.

Quote from: lefty50 on February 01, 2014, 10:22:22 AM

I've bowled for 50 years and never had a cover crack. I know that's hard to believe, but it's true. I try to treat my equipment well and keep it from extremes...

So, please forgive my newbie question, but....

There I was, carrying my new (3 games) Radical Torrid Affair into the house from the garage. I dropped it (about 3-4 ft) onto the garage floor. Caught it on the bounce, not bad for an old man... No big deal, not the first ball I've dropped.
I got into the house and just for the heck of it checked the ball. I'll be damned, first cracked cover in my life...
If it's my bad, then my loss. No worries... If it's unusual and a warranty claim, then I'll see what happens.
But is it really that fragile?
Thanks in advance for the feedback. New experience for me.

Lefty,

99.99% bowling balls will not crack when you drop them. Heck, I've tried to crack a couple of older ball open to look at the core when I was through with them and they were no longer usable. I've hit them with a 5 lb. sledge hammer and they barely got scratched. Was yours left in a cold garage overnight or similar temperature extreme that might have made it brittle? (I doubt it but I have to ask.)

I'd take it back to where I got it, if it's at all convenient. Most warranties should go through the distributor. Wouldn't hurt to send Radical an email, though.

Actually that is not true, it is easy to make a statement that 99.99% of the times it will not crack when no data supports the statement. If a ball is dropped and hits a finger hole it will crack more times than not. We do drop texting on drilled and undrilled balls so we know what to expect. We expect a drilled ball dropped on a cement slab to crack depending on where it impacts the ball especially if it has finger grips or a thumb slug. We certainly honor mfg defects.
Let me know how you make out with Buddies.
New Guy