BallReviews

Equipment Boards => Roto Grip => Topic started by: Jock on January 01, 2009, 10:57:39 PM

Title: Found my cell ....
Post by: Jock on January 01, 2009, 10:57:39 PM
Oh well....

I got up early christmas morning to find my RG Cell cracked on the floor of my apartement.

What a fantastic christmas present!!!
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I''ve upped my average, so up yours!
Title: Re: Found my cell ....
Post by: no300tj on January 02, 2009, 07:26:25 AM
Dude, that sucks. They may not do anything, but I would contact roto and see what they say.
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whoever said size doesn't matter never had trouble with a thumbhole
Title: Re: Found my cell ....
Post by: Locke on January 02, 2009, 09:51:49 PM
I have found Roto support very good there is a good chance they will help you out.
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Always be sincere, even when you don't mean it

The Cell Pimp
Title: Re: Found my cell ....
Post by: Locke on January 02, 2009, 09:51:50 PM
I have found Roto support very good there is a good chance they will help you out.
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Always be sincere, even when you don't mean it

The Cell Pimp
Title: Re: Found my cell ....
Post by: Jock on January 08, 2009, 10:06:10 AM
Non, I don't think so.

It would cost me a fortune to send it back to the states and, in the current economic situation (even taking into account how good the customer service of RG are) if they wanted to do anything about it it would be just too cost prohibitive.  It sucks living in France!  I'll just have to strike it up to bad luck.

I really had bad luck with that ball.  My driller made a mistake and drilled the weight hole on the wrong side of the ball, so even before I rolled the thing I had a plugged hole in it (he wouldn't do anything about it, either)

I'm buying a Cell pearl to replace it and it's being drilled next monday night (the 12th of January).
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I've upped my average, so up yours!
Title: Re: Found my cell ....
Post by: 42swaff on January 08, 2009, 04:05:54 PM
my cell cracked out around the fingers , im waiting to hear back from customer service, but the scary part is the bowling alley i orderd it through just burnt to the ground sunday night,
Title: Re: Found my cell ....
Post by: sigfan2340 on January 09, 2009, 01:37:47 PM
My first Cell cracked between the fingers and they replaced it. That was back in July, I had just purchased the ball in Febuary.