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Author Topic: Roto Grip = Great company and Superior Customer Service  (Read 1032 times)

tloy

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  • Roto Grip-Own It and Bowl up a Storm
Roto Grip = Great company and Superior Customer Service
« on: August 30, 2008, 05:41:42 AM »
I just had to post to let everyone know( even though I am sure all Kingdom members already know) how great Roger, Hank and the Folks at Roto Grip are.

I called Roger yesterday due to my beloved 2 yr old Battle has finally cracked. I have had the Battle and 2 RSX's crack over the last year. Thinking it was maybe some thing I had done , I called Roger for advice. I guess I should not be surprised,  he is replacing the ball with a current release!!!!

How many of the big companies would do this? Replace a high end 2 year old ball with a new current high end release? I will tell you , None!!!!

I just wanted to say thank you Roger, and Hank, not only for making a great product but for backing it up with service second to none!!!!

If anyone is on the fence about trying Roto Grip, I hope I can help make your decision easier. I have been throwing RG for about 4-5 years now and I would recommend them without a moments hesitation. Thanks again.
You have a customer for life

--------------------
Todd Loy
Roto Grip King of Them All!!!!

 

TheDude

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Re: Roto Grip = Great company and Superior Customer Service
« Reply #1 on: August 30, 2008, 02:54:02 PM »
and kenna keeps it all together.
--------------------
Timothy @Juniors Pro-Shops
LaSalle, Quebec
Located inside Pont Mercier Lanes.
Edmonton, Alberta.
Located inside Ed's Rec Room.(WEST ED MALL)
King Of Roto-Grip In Canada.
Keep them honest!


www.juniorsproshop.com(coming soon)
Timothy @Juniors Pro-Shops
LaSalle, Quebec-Located inside Pont Mercier Lanes.
Keep them honest!

Ebay store updated very often: http://stores.ebay.com/gumby3170?refid+store

marsden74311

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Re: Roto Grip = Great company and Superior Customer Service
« Reply #2 on: August 30, 2008, 03:10:33 PM »
Welkl,
Lane 1 has done that for me.
I had an old cobalt pearl i was having problems with and Chuckie at Lane 1 replaced it with a Brand new Choice spec Supernova.
Just saying roto isn't the only one.

rymacatthedisco

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Re: Roto Grip = Great company and Superior Customer Service
« Reply #3 on: August 30, 2008, 10:39:02 PM »
that is crazy to replace a 2year old ball...awesome service
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RYAN MCDANIEL...Northern Illinois University bowling

www.newballz.com/forum
great new website!!!

FOS!!!

Diamonds...she'll pretty much HAVE to!!!