Post by: BeansProShop on January 05, 2006, 03:45:50 PM
1. Bridge cracked before the ball was ever thrown and it has 3/8" parralell pitches with a brand new drill bit..
2. Ball split from the pin down through the thumb hole about half way around the ball. ball had 3 games on it...
3. Ball has a 1/8" crack starting around the finger hole after 1 week of use.
Better yet, my dist. states that the first 2 balls might not be covered by warranty.. If they do not replace these balls I can guarantee you that I will never sell another STORM ball out of my shop again and will post about the poor customer service provided!!!
BUT.......I have a feeling that Storm will do the right thing and replace them... beans
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Thomas "Beans" Biniek Jr.
PBA Member and Lane#1 Pro Staff Member
Thanks for reading and be sure to check out my current eBay auctions at:
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Post by: BeansProShop on January 10, 2006, 05:27:06 PM
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Thomas "Beans" Biniek Jr.
PBA Member and Lane#1 Pro Staff Member
Thanks for reading and be sure to check out my current eBay auctions at:
http://cgi6.ebay.com/ws/eBayISAPI.dll?ViewSellersOtherItems&userid=bubby856
Official Pro Shop of "ALL" F.O.S. Members!!!
Post by: Brickguy221 on January 10, 2006, 06:27:22 PM
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Hey Jim,
How are you doing today? As with all high performance balls, the Paradigm, is a little more sensitive to temperature changes due to the difference of densities in the weight block. The cracking could be from; changes in temperature from outside to inside, drilling the holes too fast and/or with dull drill bits, causing excessive heat. Something we've noticed will a lot of cracked balls, is the lack of beveling. Make sure all holes have a good bevel before leaving the proshop and re-bevel holes after resurfacing. Also, these really need the one inch buffer between the pin and any hole. I would also put some of the blame on the grips and slugs. The inconsistency of sizes of slugs, having to pound in the slugs to make them fit. The super glue that holds the grips in does weaken the coverstock. When gluing in the grips, try to glue to the filler, instead of adhering to the coverstock.
I've seen very few come back that I looked at and said, "I have no clue why this cracked." Of course, all the people tell us that the ball wasn't left outside in the trunk or garage over night and all the proshops have their drill bits sharpened in a timely manner..... Out of the Paradigm's sold, less than one percent have come back as defective. Out of those, it's an even smaller number that I couldn't figure out why it cracked. I hope this clears up any worries you might have about your Paradigm. I've had three of these since they came out and nothing but success for me, and I wish the same for you. Let me know if you have any other questions or concerns.
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I have always done everything Storm says which is:
Don't leave balls in car or garage
Bevel Holes
Glue finger grips in the filler area
1" buffer between Pin and finger hole
Re-bevel holes if ball is resurfacedEtc.
Sharp Drill Bits
Don't drill too fast
And I have had no cracking problems.........yet
In fact I have always done these things on all of my balls with the exception of the 1" buffer between Pin and finger hole. My Paradigm is 1", but most of my other balls aren't and I have had no cracking problems......(Knock on wood)....lol
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Brick
Edited on 1/10/2006 7:16 PM
Post by: Next Level PS on January 10, 2006, 10:53:08 PM
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"THE BOWLERS WILL NOT BE DENIED"
Brunswick proshop staff 2006
Post by: Brickguy221 on January 10, 2006, 11:07:20 PM
quote:
no disrespect to storm but I went to the Distributor yesterday 1/10/06 and it was 15 Paradigms with cracks and two were crack in half. it look like they all were from the same lot.
So does anyone think Storm is understating the number of cracked balls when they say ...."less than 1 percent?.........Or do some of you think it was a bad batch of balls? I think it may have been a bad batch because some of us have no cracking problems while others do.
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Brick
Post by: jasont215 on January 11, 2006, 03:59:35 PM
It’s amazing how many precautions we have to take for something we hurl down the lane at 16 - 20 mph. Please be gentle with it before you throw it at a lot of wood and a wall….