Damn JLS, chill out dude.
This Komodo dude was looking for a new ball. He's obviously a bowler who's INTERESTED in bowling, and has done his HW. He wanted what he thought was the right choice. In the end, his choice didn't work as well as he thought it would, and was looking FOR ADVICE. He is a NEWER BOWLER looking for ADVICE. That's where we come in, and offer him our opinions on what could have gone wrong in his choice.
Saying a newer bowler should know wtf he's talking about is an oxymoron. People aren't BORN with inherent bowling knowledge, they need guidance.
I wouldn't be surprised if reactions like these ward off newer bowlers who want to give our sport a chance. Instead of being a prick and saying you're an idiot sabotaging a company, offer a smile and give him the help he needs. You know, good customer service skills. Something you should know ALL about if you own a pro shop, not a converted broom closet.
/rant
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Proud Supporter of Rob Stone
Obviously, you aren't a golfer.
Some stayed in the foothills, some washed logs like teeth.