NMZ - Where is your shop?
Saw - Where is your shop? And I apologize in advance if you've already answered that question somewhere else.
Many of the prices quoted seem high and w/o looking I'd say you're pretty close on our cost Saw. I don't understand how pro shops continue to use old pricing methodologies in today's retail environment. For example, charging someone more to drill a ball they bought somewhere else. How do you justify that to the customer? Labor is labor, it takes the same time and skill to drill a ball no matter where that ball comes from.
I drill balls every single day that weren't bought from me. Where do they come from? ....The internet, sporting goods store, other pro shops. Why do they come to me to get the drilling? Because they know I'm not going to charge them an arm and a leg just because they didn't buy it from me, I'm not going to preach to them about the evils of the internet or try and make them feel bad because they bought it somewhere else. I give them the same service I give everyone. Once they walk in my door, they are my customer.
I love drilling these balls... I have no money tied up in inventory, the customer is happy because they feel they got a great price on their ball and they got great service from an experienced, pro shop professional.
Just as an fyi, my shop has 3 labor levels; they range from $20 at the bottom to $50 at the top.
